Talk to sales Try for Free
Mandeep Singh

Mandeep Singh

Computer Hardware and Networks Engineer

Followers of Mandeep Singh1000 followers
location of Mandeep SinghAmritsar, Punjab, India

Connect with Mandeep Singh to Send Message

Connect

Connect with Mandeep Singh to Send Message

Connect

  • Timeline

  • About me

    PMO, Senior Technical Consultant

  • Education

    • Guru Nanak Dev University

      2003 - 2006
      Bachelor's in Computer Application I.T.

      Activities and Societies: Web designing team, Technical consultancy of students BCA

    • Punjab Technical University

      2006 - 2009
      Master of Computer Applications (MCA) Computer Science 72 percent

      MCA

  • Experience

    • N.V Computers

      Sept 2007 - Feb 2008
      Computer Hardware and Networks Engineer

      • Troubleshooted networks and performed data backup tasks to ensure smooth operations.• Managed IT infrastructure, including installation of new and old hardware and servers (Windows 2003 Advanced Server).• Conducted troubleshooting for hardware and software issues, ensuring optimal performance of systems.

    • Global computer

      Feb 2008 - Jul 2009
      Computer hardware and networking Engineer

      • Managed IT infrastructure including hardware and software installations, with a focus on customer satisfaction and troubleshooting.• Installed and configured servers, conducted troubleshooting for hardware and software issues, and designed networks for study institutions and cyber cafes.• Designed and managed hotspots to provide reliable and secure network access for clients.

    • Patni Computer Systems

      Aug 2009 - Jul 2010
      Analyst- SAN

      • Delivered technical support and solutions for Hitachi storage systems, contributing to enhanced efficiency and customer satisfaction.• Established a shared repository and created solution documents to streamline troubleshooting processes and knowledge sharing.

    • IBM

      Jan 2011 - Jul 2012
      Senior Operations Professional

      • Provided expert-level support for Hitachi and IBM storage systems, resolving technical issues and optimizing SAN infrastructure.• Conducted training sessions and mentored team members to enhance their technical proficiency and customer service skills.• Managed escalations and facilitated effective communication between customers and internal teams to ensure prompt issue resolution.

    • Worked as freelancer

      Jul 2012 - Jan 2014
      Freelance SAN Administrator and Trainer

      • Provided expert-level support for Hitachi and IBM storage systems, resolving technical issues and optimizing SAN infrastructure.• Conducted training sessions and mentored team members to enhance their technical proficiency and customer service skills.• Managed escalations and facilitated effective communication between customers and internal teams to ensure prompt issue resolution.

    • RED CLOUD COMPUTING PRIVATE LIMITED

      Mar 2014 - Apr 2021
      Senior Storage and Cloud Consultant

      • Provided expert-level support for Hitachi and IBM storage systems, resolving technical issues and optimizing SAN infrastructure.• Conducted training sessions and mentored team members to enhance their technical proficiency and customer service skills.• Managed escalations and facilitated effective communication between customers and internal teams to ensure prompt issue resolution.

    • Hitachi Vantara

      Apr 2021 - now
      PMO Senior Storage Consultant

      • Lead cross-functional teams in the successful execution of complex IT modernization and system integration projects.• Drive business transformation initiatives through innovative solutions that enhance operational efficiency and drive revenue growth.• Spearhead strategic planning efforts, risk management, and business continuity initiatives to ensure project success.• Foster a culture of collaboration, coaching, and motivation to maximize team performance and achieve project milestones. Show less

  • Licenses & Certifications

    • Compute Technical Curriculum

      NVIDIA
      Oct 2024

    • DGX AI Compute Systems Installation Curriculum

      NVIDIA
      Oct 2024

    • DGX AI Compute Systems Technical Curriculum

      NVIDIA
      Oct 2024

    • Networking Technical Curriculum

      NVIDIA
      Oct 2024

    • NVIDIA AI Technical Curriculum

      NVIDIA
      Oct 2024

    • PRINCE2® Foundation and Practitioner Certification Training

      Simplilearn
      Dec 2019

    • PMP® Certification Training Course

      Simplilearn
      Nov 2019

    • Brocade Certified Fabric professional Gen5

      Brocade
      Jan 2015

    • Brocade Certified Fabric Designer 16 Gbps

      Brocade
      Sept 2014

  • Honors & Awards

    • Awarded to Mandeep Singh
      2+ rating in the annual employee evaluation Rajib Banerjee Project Manager at IBM Feb 2011 Achieved customer satisfactionself trained on SVC and started solving the issues.Consulted customer with the best practices of SAN.Started managing the capacity and report sheets for the customer.Provided training about the HDS units to the team.
    • Awarded to Mandeep Singh
      Dream Team Award Patni computer Systems Oct 2009 Lead the team to work and upgrade themselves by groups education and training.Asked problems from the team and asked team to resolve the issues through discussion.Enhanced the team skills and hence helped them to achieve Customer Satisfaction.