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Bobbie Small Hutcherson

Bobbie Small Hutcherson

P&C INSURANCE CLAIMS LEADERSHIP | LEAN MANAGEMENT | EMPLOYEE DEVELOPMENT | CHANGE MANAGEMENT

Followers of Bobbie Small Hutcherson659 followers
location of Bobbie Small HutchersonAtlanta Metropolitan Area

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  • Timeline

  • About me

    SERVICE DESIGN & INNOVATION MANAGER | MANAGEMENT CONSULTING EXECUTIVE | CHANGE MANAGEMENT | P&C INSURANCE CLAIMS LEADERSHIP

  • Education

    • Tuskegee University

      -
      Bachelor of Science (BS) Dietetics/Dietitian/FoodService Management

      Activities and Societies: Tuskegee University Concert Choir Tuskegee University Gospel Ensemble

  • Experience

    • Allstate

      Dec 1987 - Nov 2020
      P&C INSURANCE CLAIMS LEADERSHIP | LEAN MANAGEMENT | EMPLOYEE DEVELOPMENT | CHANGE MANAGEMENT

      Change Management Integration Lead/Continuous Improvement (CI)Administer the implementation and sustainability of Continuous Improvement disciplines and tools in the Claims department which consists of over 16,000 employees to drive field operation results and objectives. Managed and monitored human resources including employee training, recruitment, development, and evaluation.-Claim Service LeaderLed teams of unrepresented, represented and litigation adjusters; assisted adjusters in collaboration with Counsel (litigation) to properly evaluate and settle relevant disputes which included high exposure cases that lead to risk mitigation; engaging litigation process when necessary. Show less

    • Accenture

      Feb 2021 - Feb 2024
      Management Consulting Manager

    • Airbnb

      Mar 2024 - now
      Fraud Service Design & Innovation Manager

  • Licenses & Certifications

  • Honors & Awards

    • Awarded to Bobbie Small Hutcherson
      Distinguished Performance Award-4 Time Recipient Allstate Insurance Mar 2018 Leadership Award