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Sonia Bessa

Sonia Bessa

Bar Manager, Caterer

Followers of Sonia Bessa4000 followers
location of Sonia BessaLisboa, Lisbon, Portugal

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  • Timeline

  • About me

    Hotel Manager - CEO

  • Education

    • Catholic Intenational Porto Business School

      2009 - 2010
      Executive Master - Catholic University of Portugal & School of Hospitality and Tourism Estoril International Hotel Management

      Activities and Societies: Corporate Finance; Revenue Management; General Management; E-Business; Corporate Strategy; Hotel Marketing; Executive Sales Management; Experience Management; HR Management; Tourism and Hospitality Markets and Trends; Strategic Project Management

    • ESEIG - Escola Superior de Estudos Industriais e de Gestao

      2005 - 2008
      Graduation Human Resources

      Activities and Societies: Human Resources Management; Human Resources Consulting; Recruiting and Selection; Training and Professional Qualification; Projects involving Negotiation, Change and Organisational Development; Social Auditing; Professional Development and Career management; Occupational Health and Safety; Social Development Projects.

  • Experience

    • Protokol - Services and Events

      Jun 2004 - Jun 2009
      Bar Manager, Caterer

      Management and coordination of the bar and Human Resources. Control orders and stokes.Provision of catering in Vip rooms and Cabins in the Dragão stadium (Porto). Planning and decoration of tables. Customer Service.

    • North Karelia University of Applied Sciences

      Mar 2007 - Apr 2007
      Human Resources Trainee

      Curricular Internship - Description of the cooperation project ‘Old Life Workers’ between the university and Italy, putting in evidence the practice of Human Resource Management, supporting a greater knowledge of the Italian community.

    • Grupo IBERSOL

      Apr 2007 - Jul 2007
      Human Resources Trainee

      Curricular Internship - Observation of the Department of Human Resources, description of the resource management practices and development of tasks in the administration of Human Resources

    • Sonae Distribuição

      Apr 2008 - Jul 2008
      Human Resources Trainee

      Curricular Internship - Development of functions in the management training and administrative support. Support of the organization and formulation of an outdoor developed for employees of the organization.

    • Solíndigos - Enegias Renovaveis

      Oct 2009 - Feb 2011
      Human Resources Assistant

      Recruitment and Selection of new employees, creation of a manual reception. Detection of training needs, as well as organizing them. Support the development of trade policies and Marketing. Coordination of the Quality Certification ISO 9001:2008 implementation.

    • Generator Hostel London

      Jun 2011 - Sept 2011
      Cafe and Travel Shop Assistant

      Client Service in the Travel Shop and Coffee. Sale of food and drinks, tourism packages, monitoring and clarification to customers, promoting the best stay in the "Generator Hostel".

    • Amenities62

      Jan 2012 - May 2012
      Sales and Orders Assistant

      Proposals to customers. Realization of orders to customers and suppliers

    • The Venetian® Macao-Resort-Hotel

      May 2012 - Jul 2013
      Recruitment Consultant - Human Resources

      Responsibilities:• Responsible for senior role recruitment and search assignments.• Assist for other positions recruitment for various region.• Review and handle search and headhunting contract negotiation and signing.

    • Azinor - SANA Hotels

      Oct 2013 - Apr 2014
      Human Resources - Recruitment Technician

      Recruiting professionals working in the Tourism & Leisure Market.

    • America Diamonds Hotel

      Apr 2014 - Dec 2016
      Operations General Manager

      Managing a Hotel with 66 Rooms and 24 employees.• Operational procedures for all departments;• Budgeting, finance, control and reporting;• Suppliers negotiation;• Staff Recruiting, Development and performance evaluation;• Information systems;• Brand development with communication agency;• Standards of service;• Marketing, PR and operations planning and control.• Revenue and distribution strategy;• Project management for the restaurant opening and others new services. Show less

    • Freelancer

      Jan 2017 - now
      Hotel Management & Human Resources Consulting

    • The Lost Garden Porto

      Jan 2024 - now
      Hotel Manager - CEO Founder

  • Licenses & Certifications

    • English Language

      EF International Language London
      Mar 2011