Sam Hass

Experience

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  Learning Express Toys

  Jan 2019 - Jun 2022

  Social Media Manager

  Beginning as a retail associate in sophomore year of high-school, by the time I went away for college I had attained the position of Social Media Manager. This required a high degree of interpersonal schools, and communication abilities.

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  U.S. House of Representatives

  Jun 2022 - Jul 2022

  Legislative Intern

  Through my passion for service at the highest levels, I was offered by a sitting member of Congress an internship opportunity. Here, I specialized in hosting, welcoming, and providing private tours of the US Capitol Building to guests of the Congressman. My job relied heavily on high-stakes communication, writing-skills, and real time problem solving.

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  Auburn Athletics Department

  Aug 2022 - Apr 2023

  Event Tickets Officer

  I worked for the Auburn Athletic's Ticket Department. This involved a range of duties, from customer service to helping ensure game days run efficiently. I helped oversee the player guest check-in for football, basketball, and women's basketball.

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  Valley Construction Co.

  May 2023 - Aug 2023

  Yard Laborer/Groundskeeper

  During the summer break between my Sophomore and Junior years of college, I switched majors to Hospitality Management. I took this opportunity to go outside of what I was familiar with and work a physically demanding job in construction. This job allowed me the opportunity to spend a summer away with family and taught me a number of valuable lessons. This cultivated an appreciation for hard work, that has had a profound impact on my life. While this job is outside of what I plan to practice professionally in the future, the lessons I learned this summer as well as my newfound working understanding of construction projects and deadlines have offered me new insights. Show less

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  Auburn Marriott Opelika Resort & Spa at Grand National

  Aug 2023 - May 2024

  Front Desk

  At the front desk of the Marriott Grand National, I serve guests with any requests and needs. During my time here, this Marriott property was consistently ranked as the #1 rated hotel in the Marriott brand. This position requires strong leadership, primarily consisting of offering a warm welcome while assisting in the check-in process, conflict resolution, delegating tasks and service requests, and ensuring brand standards are maintained and exceeded. This position involves strong communication skills with both guests and fellow employees across all departments. Show less

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  Boca West Country Club, Inc.

  May 2024 - Aug 2024

  Hospitality Management Intern

  Over the course of this internship, I began as a Server Assistant and worked all the way up to the position of Restaurant Manager. This internship was designed to gain comprehensive operations experience across all Food and Beverage outlets at the luxurious and innovative Boca West Country Club. Additionally we studied the management training materials and standards guides it takes to maintain the World’s Largest Private Residential Country Club.

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  Ithaka Hospitality Partners

  Aug 2024 - now

  Guest Experience Expert

  A broad suite of responsibilities at The Laurel Hotel and Spa. The Laurel is Alabama's first and only AAA Five-Diamond Hotel. My role includes overseeing arrivals and departures, ensuring amenities are delivered, organizing food and beverage service, and reviewing exciting ways to personalize our service for our guests.