Kavitha Bodakunta

Kavitha Bodakunta

Business Operations Analyst

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location of Kavitha BodakuntaAjax, Ontario, Canada

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  • Timeline

  • About me

    Senior Business Analyst, Project Initiatives & Operations

  • Education

    • Vaikunth Mehta National Institute of Cooperative Management

      2009 - 2011
      Master of Business Administration - MBA Accounting and Business/Management
    • Acharya N.G. Ranga Agricultural University

      2005 - 2009
      Bachelor of Science
  • Experience

    • L&T Financial Services

      May 2011 - Apr 2016
      Business Operations Analyst

      • Worked on the development and implementation on BRPM Project, which improved the overall sourcing and reduced the Early Defaulter and Non-Starters cases by 40%.• Work closely with trade finance to ensure timely issuance of financial and non-financial letters of credits and creation of subsequent invocation accounts.• Compiled and reviewed data critical to analysis of annual bad debt using flowcharts and diagrams, considering system capabilities, analyzing various solutions, documents business and system requirements.• Ensured LIBOR settlements (PCFC) were executed with good value and investigate as well as resolve issues including but not limited to difference in the agreed Interest rate and its accrual in the system.• Devised and deployed ECS payments mandate to resolve customer issues and delinquent cases.• Prepared various Internal and External Financial and Regulatory Reports for the management on regular basis.• Worked on the development and implementation of OMNISCAN process which reduced manual document keeping and overall turn around time and improved Branch Productivity.• Worked closely with business stakeholders – Credit & Market Risk Management - to understand business requirements and translate business requirements into functional/technical specifications.• Worked proactively with various teams and management toward ensuring that effective and efficient compliance risk management solutions are identified and implemented. Show less

    • Axis Bank

      May 2016 - May 2021
      Business Analyst, Corporate Loan Administration

      Project: Customer Onboarding and Disbursement Process Improvement • Collaborated with the development team on API integration for some Financial Institution counterparties in developing more efficient Credit Processing System.• Created business process and workflow documentation for Corporate Banking Division. • Ensured that solutions are deployed effectively with proper change management communication. • Developed workflow and process flow diagrams to redesign and optimize the existing process, this involved streamlining steps, automating manual tasks and eliminating redundancies while ensuring that the process aligned with the defined requirements. • Coordinated User Acceptance Test with end-users to verify that the processes align with their expectation and are functioning correctly. • Contributed to the development and migration new core banking application system which increased operational efficiency by 45% and improved disbursement turnaround time and customer satisfaction.• Lead and conducted Interviews, workshops to facilitate requirements gathering from business units and translates those to programmers and developers.• Created, maintained comprehensive project documentation, and coordinated with internal resources and external parties for the flawless execution.• Interacted with back-office operations and development on a regular basis for project to make sure the deliverables are met, and the changes are being tested throughout the project life cycle.• Managed new initiatives related to risk reporting, business data mining, data capture and various user ad-hoc requests from time to time during the lifecycle of the project.• Analyzed problems and suggest solutions using pie table, flowcharts, and diagrams, considering system capabilities, analyzing various solutions, documents business and system requirements Show less

    • CIBC

      May 2021 - Dec 2021
      Business Analyst

      Project: ACBS Version Upgrade • Evaluate information gathered from multiple data sources, articulate and document requirements to create a clear understanding of underlying business needs/business. • Act as subject Matter Expert for the operations having client first focus and continuous improvement approach to support business strategies.• Worked closely with IT and development teams to integrate Alternate Reference rate tool and enhance the ACBS system to accommodate to automate and streamline operational processes.• Investigate without delay any irregularities or variances and reconcile daily internal accounts related to a number of line of products.• Collaborate with various operations /Settlement teams to process changes to clear outstanding items.• Apply analytical skills to identify trends, recurring errors and service gaps, providing solutions.• Use problem solving tools and analysis techniques to break complex problems in a systematic way.• Managing and automating reconciliation processes across different lines of credit, ensuring accurate exception handling and resolution.• Worked on analysing and documenting business processes related to credit agreements, ensuring accuracy and alignment with legal and compliance requirements. Show less

    • Scotiabank

      Dec 2021 - now
      Senior Business Analyst, Project Initiatives & Operations

      Project : ACBS – Loan IQ Migration• Liaised with internal business and technology teams, Loan IQ vendor (Finastra) support teams for all user issue resolutions in a timely manner.• Responsible for developing, building, and deploying continuous Loan IQ user experience improvements.• Plan, oversee data migration for a smooth transition without data loss and assist in the creation of manuals and training of end user. • Collaborate with the product owner in refining product backlog to ensure high business value features/functionality are prioritized for delivery.• Supported the GWO team in successful execution of daily “run the bank” and strategic “change the bank” priorities in compliance with governing regulations, policies, procedures, and global operating model.• In-depth understanding of operational controls and regulatory reporting requirements and ensure the functional deployment of Loan IQ is compliant to control requirements.• Reviewed system metrics, KRI/KPI reports to identify user experience issues and follow through with the vendor and internal teams for resolution.• Responsible for supporting the design, build and deployment of end-user reports using Loan IQ Data net, Power BI and/or other reporting tools.• Managed successful UAT testing, system change/upgrade planning and deployment.• Built effective relationships with key business partners by collaborating with process managers and subject matter experts to achieve desired objectives.Project: LIBOR to BRR Migration• Being part of the BRR Project team reviewed and analyzed the credit agreements and advised team on the standard operational methodology of LSTA, LMA and ARRC recommended fall back language for the ARR loans.• ACBS UAT testing for syndicated ARR loans on various parameters like CSA/Floor, Future dated Rollovers, Rate tool effect on Accruals before releasing it to production. Show less

  • Licenses & Certifications