
Adel Alabdullah
Customer Service Representative

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About me
Project Manager | Strategic Growth & Business Development Expert | Corporate Transformation & Market Expansion Specialist
Education

Kuwait University
2008 - 2013Bachelor's degree Financial MathematicsActivities and Societies: Football player, Fitness personal training, Competitive Gaming.
Experience

Gulf Bank
Feb 2014 - Dec 2014Customer Service Representative
Amer Bin Omar Middle School
Mar 2015 - Jun 2016Mathematics Teacher
Korean International School
Oct 2016 - Jun 2017Substitute Teacher.webp)
American University of the Middle East (AUM)
Nov 2017 - Nov 2019Student Mentor
BAT
Aug 2020 - Feb 2023-Conduct consumer-based analysis within scope of territory and country to implement strategic marketing campaigns.-Negotiate and contract retail outlets to align company and client visions to reach targeted KPI's.-Lead various market channels, key accounts and retailer relationships.-Managed and lead product launches and optimized product distribution.-Utilized promoters in hotspot outlets to win market share.-Deployed outlet contracting budgets.-Built daily, weekly and monthly reporting & business tracking to aid strategic discussion and decision making across all BAT brands.-Structured RTM for the field force team.-Designed creative solutions to reach annual targets through various incentive schemes. Show less -Identify, analyze, and interpret trends or patterns in complex data sets.-Forecasting market trends and conducting analysis.-Lead campaign deployment across a market of 1.6k outlets.-Managed teachnicians, sales and trade teams of 40 people.-Increased total market share from 18% to 22%.-Collect information and collaborate with cross functional departments like marketing, brands, finance etc. to align the company monthly/quarterly goals and targets.-Managed governmental procedures to ensure timely launch of products in the market.-Generate scenarios considering products, past event data, customer/market analysis, seasonality, cannibalization and other relevant parameters. Show less
Territory Manager Representative
Jan 2022 - Feb 2023Consumer Engagement Coordinator
Aug 2020 - Jan 2022

Digitus_Group
Mar 2024 - nowCorporate Project Manager-Responsible for most of the corporate projects the company partakes in.- Overseeing the complete restructuring of the Hierarchical organizational structure of the organization through Korn Ferry, including Performance reviews & Employee Compensations.- Leading a Nationalization initiative, to focus on employee diversity in the organization.- Catalyzing culture transformation within the organization to best suit the modern needs of the markets.- Responsible for all presentations representing the company, from internal initiatives, to sales & exhibitions.- Coordinating and aligning board members goals with the company’s goals to better align future outcomes.- Orchestrated events from start to finish.- I serve as a strategic advisor to the CEO, supporting high-level decision-making and aligning organizational goals with executive vision.- Created an on-boarding program for new joiners.- Managing the complete marketing needs of the organization, this includes content creation, posting & data analysis.- Handling PR efforts for the company, fostering relationship with key government officials & foreign partners. Show less
Licenses & Certifications
- View certificate

Financial Analysis Fundamentals
Corporate Finance InstituteFeb 2024 - View certificate
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FP&A Monthly Cash Flow Forecasting
Corporate Finance Institute® (CFI)Nov 2024 - View certificate
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Budgeting and Forecasting
Corporate Finance Institute® (CFI)Aug 2024
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