
Michael Chisha
Back Office Transmission Engineer

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About me
Chief Solutions Architect
Education

Copperbelt Univeristy
2006 - 2010Bachelor's degree Electrical and Electronics Engineering
Hillcrest Technical High School
2002 - 2004GCSE GCSEActivities and Societies: Chess and Anti Drug
Experience

Huawei Technologies
Mar 2012 - Apr 2014Back Office Transmission Engineer• Transmission network maintenance routines for the Microwave, optical and VSAT product lines • End to End design and delivery of transmission services for 2G and 3G (HSPA+) • Transmission service configuration (TDM, SDH, Ethernet based services etc) for metro network and enterprise solutions • Onsite troubleshooting of faults and solution implementation Project Experience• MTN 2012 Rollout Project: Configurations of Transmission Resources for New Sites; New sites Acceptance; (2012.04 – 2013.03)• MTN Managed Service project: Daily Health Checks on OSNs, RTNs and VSATs; Providing Second Level Support to Field Support Engineers; Handling Tickets from Front Office and Field Maintenance (2012.04 - 2013.03)• MTN 185 HSPA+ sites expansion: microwave commissioning and cut over (2012.06 – 2013.03) Show less

Liquid Intelligent Technologies
May 2014 - Nov 2021• Executing and managing the Network and Service management set functions (FCAPS, i.e. Fault, Configuration Accounting, Performance and Security Management) as detailed in the ITU-T recommendation M.3400,• Conducting site surveys for project planning and costing and managing Contractors on last mile fibre installations and identifying new markets in order to sustain and grow the operations and business of Liquid Telecommunication Zambia.Project Experience• Implementation of metro MPLS ring for auto failover resilience; (2018.02 – 2018.05) • CECLiquid phase III LTE rollout across Southern & western provinces (2018.03-2018.05) Show less • First and second line support SDH transport (hardware and software configuration) • IP/MPLS network design and deployment (hardware and software configuration) • Primary point of contact for internal business units requiring technical solutions • Manage and rollout Local Area Network (LAN) resources i.e VoIP, Data, MS Servers, Linux Virtual Machines and internal business support functions• Installation of different Network Monitoring tools i.e. Cacti (for monitoring traffic usage on Backbone and Client IP circuits), Smokeping is an RRDtool that is used to maintain a long-term data store and draw graphs for latency distribution and packet loss on the core network, SNMPc is a secure distributed network management system that monitors the entire network infrastructure with an open source management information base • Network report KPIs on availability and resource utilization on core network • Node configuration and deployment i.e. both SDH and MPLS network infrastructure Project Experience • Implementation of transmission SNCP protection between Lusaka and Chirundu backbone infrastructure; (2014.05 – 2014.08)• Participated in core IP network upgrade from classical to unified MPLS upgrade; (2015.04 – 2015.12)• Rollout of turnkey Southern DWDM backbone infrastructure i.e. BoQ deliberation, hardware rollout, configuration and Final acceptance testing (2015.06 –2016.03)• Country wide rollout of WiFi across designated shopping malls and Airports (2015.05-2016.01)• Introduction of National auto-fail over protection via transmission MSP ring (2016.05-2016.06) Show less
Team Lead-Southern
Nov 2017 - Nov 2021Technical Services manager
Mar 2016 - Nov 2017Assist Eng. Platform Support & Special Projects/Network Engineer
May 2014 - Mar 2016

MUFASA TECHNOLOGIES LIMITED
Oct 2021 - nowCo-FounderResponsible for evaluating an organization’s business needs and determining how ICTs can support those needs leveraging software, hardware, or infrastructure
Licenses & Certifications
- View certificate

Certified Data Center Proffesional
EPI Certified Data Center ProfessionalMay 2017
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