Ayub Kalaff, M.S.

Experience

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  Johns Hopkins Medical School

  Aug 1993 - Jul 2003

  Research Supervisor

  Was senior research assistant at a research center that was dedicated to studying the biological basis of abnormal brain functioning in people with bipolar disorder, depression, development disabilities, drug abuse and schizophrenia. Participated in grant writing that resulted in major NIH funding for the center. Supervised execution of major pharmaceutical company clinical trials as per FDA regulations and pharmaceutical company specifications. Responsible for training all International medical professionals with Johns Hopkins policies and standards. Completed a graduate degree in Developmental Psychology at Johns Hopkins University while conducting clinical research at Johns Hopkins Medical School.• Responsible for recruiting control and patient population for Phase III clinical trials• Supervised medical team and support staff responsible for clinical trials• Oversaw documentation of all protocol violations, audits and compliance issues• Acted as liaison between sponsor and clinical team members• Report teams’ progress to sponsors, keep project plans on track, and monitor all aspects of the project• Review and report all adverse events to concerned parties as per established protocols• Develop procedures that reduce/prevent future adverse events• Oversaw clinical data / results entry as per sponsors workflow• Phase III clinical trials run for Pfizer, Merck, Eli Lilly, Johnson & Johnson, Otsuka etc. Show less

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  American Surgery Center

  Jul 2004 - May 2007

  Project Manager

  Lead role in designing a feasibility study for an outpatient surgical center for a team of orthopedic surgeons from Johns Hopkins Medical School and UCLA Medical Center, USA. The surgical center, with Class C operating theaters was approved for construction by DHCC, the first of its kind.

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  Health Call

  Jun 2007 - Oct 2011

  Managing Director / Partner

  Established one of the first outpatient multi-specialty clinics at Dubai Healthcare City that also provided 24-7 home healthcare services. Responsible for a complete turnkey solution which included running feasibility studies, designing the clinic to meet JCI guidelines, tendering to select medical equipment, developed complete set of policies and procedures for operating a multi-specialty outpatient clinics and hiring the required clinical and supporting staff. Signed contracts for direct billing with leading local and international insurance companies, including TPA’s. Supervised the implementation of an Electronic Medical Records system that generated the required CPT and ICD 10 codes for e-claims submission. Developed programs for providing medical on-site cover for nursery schools in Dubai that also included mental health assessment. The success of the project has resulted in the above clinic establishing additional branches in the UAE. Show less

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  Pragmedic Solutions

  Jan 2008 - Dec 2010

  Director of Operations and Business Development / Partner

  Managing daily activities including in-house operations related to HIS/EMR, contracts, implementation and training.Key responsibilities;• Manage day to day operations • Developed a business plan with company directors and CEO for the Gulf region • Manage tender submission • Managed contracts for clients with regard to project closure, payment collections and dispute resolution • Responsible for pricing of all software, contracting, implementation and training • Supervised the development of key interfaces that included RIS/LIS, corporate ERPs and insurance e-claims • Selected by IBM Healthcare Consultants to implement a multi-site semi-governmental healthcare facility • First EMR company to implement by-directional e-claims • Double digit revenue increase Show less

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  Mobile Doctors International

  Nov 2011 - Oct 2014

  Director of Business Development

  Mobile Doctors International is a Physician Call Center established in Dubai Healthcare City, Dubai, UAE. We provide our patients 24-7 access to speak to a licensed Western trained GP or Family Medicine Specialist in English or Arabic via their telephone. Now for the first time in the Middle East, patients have access to talk to a doctor when required from the privacy of their home or office. What differentiate our delivery system from just telemedicine or other Physician Call Centers is that our doctors become our subscribers’ 24-7 family healthcare advocates. Our team provides solutions through real-time access to doctor consultations and health care information, fundamentally changing the way consumers experience and use health care in the Middle East.As the Director of Business Development it was my responsibility to run the required pilots to test the feasibility of the project and once this was established to signup insurance companies as well as multinational companies to use our services. I have successfully concluded agreements with leading international insurance companies, brokerage firms and multinational companies that have resulted in 40,000 plus consumers using our Physician Help Line. The demand for our services is spreading in the Middle East and beyond and I am driving our expansion plans as required. Show less

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  American Wellness Center

  Jul 2014 - Dec 2016

  General Manager

  Member of management team reporting to Board of Directors.Key responsibilities; • Responsible for establishing the outpatient facility at Dubai Healthcare City as a turnkey project • Pre-Operational Planning, budgeting, partnerships / investments• Company Registration and Licensing• Fit-out tendering, design review and project management• Headhunting for clinical team, contract negotiations and onboarding• Clinical operating protocols and procedures development • Business and Marketing Plan Development • Regional Expansion / partnership development Show less

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  National Reference Laboratory (NRL)

  Nov 2014 - Jun 2015

  Director of Business Development and Marketing

  National Reference Laboratory (NRL) is a Mubadala Healthcare initiative, created in partnership with and operated by Laboratory Corporation of America (LabCorp), one of the world's largest and most experienced clinical laboratory operators. NRL is currently the leading reference laboratory serving over 200 plus private and governmental healthcare providers in the GCC region. NRL labs are CAP (College of American Pathologists) accredited and combined with LabCorp has one of the largest pathology test menu options for GCC clients. Key responsibilities; • Responsible for regional sales and marketing budget• Marketing and sales strategy development, which included industry, market and competitive analysis, customer needs assessment, market segmentation, value proposition development, product positioning, pricing strategy and branding strategy development. • Relationship development, which included identify, build, and manage long-term relationships with strategic partners in both the private and governmental healthcare verticals. • Manage and mold a dynamic business development team to ensure they work as an integral unit to meet organizational objectives and goals. • Oversea lab mergers/acquisitions opportunities in the GCC• Negotiate lab management deals • Lead negotiations related to regional strategic alliances and joint ventures opportunities in the GCC and Asia• Regional expansion strategy mapping and potential legal and financial risk associated with such expansion • Manage governmental tender submission in the GCC• Member of Executive Committee and reports directly to CEO Show less

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  InfoHealth Global

  Jan 2016 - Feb 2017

  Director

  Consulting on various healthcare matters to wide range of clientele in the region covering projects that include:• Hospitals, rehabilitation centers, mental health clinics, home healthcare and mobile health units• Consulting on product development, testing and market release strategies • Pre-Operational Planning• Business Plan Development• Clinic operating protocols development• Accreditation: JCI, CAP• Health Information Systems tendering and selection• Marketing & strategy planning• Greenfield Project Start-Ups• Insurance paneling, ICD / CPT coding and claims submission• Operations and customer service optimization Show less

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  Stratec Global Inc

  Mar 2017 - now

  Head Of Operations

  Joined a software house in Montreal to develop a “Healthcare Ecosystem” for B2B and B2C market segments. The ecosystem included Telehealth software that will be integrated with an Electronic Medical Record system.* Develop proposals for International Telemedicine Investors* Screen and select an Electronic Medical Record Software solution for acquisition* Clinical product development, testing and pricing* Recruit clinical leadership team, doctors and nursing staff* Manage clinical workflow protocols development* Responsible for operations, which included budgets, recruitment, training and customer service* Oversaw risk assessment and regulatory compliance* Participating in VC funding rounds to raise capital for the company*Launched Telehealth Pilot Project with Family Medicine Doctors in Quebec Show less