Jacob Kench

Experience

• 

  Waitrose

  Nov 2010 - Jun 2014

  Customer Assistant

  During my time at Waitrose I provided outstanding customer service whilst completing roles on the shop floor and outside of the store. I managed my section leading a team of colleagues, this required a strong knowledge of the work in hand. I was responsible for training partners to work professionally and adhere to strict customer service standards. I was trained in a number of roles including a fully trained delivery driver.

• 

  Serve Legal Ltd

  Sept 2013 - Aug 2014

  Retail Outlet Inspector

  I received a list of test purchases to complete every month, each requiring a site visit and a report to be completed by the deadline date. Clients included Sainsbury's, Marston's Pubs and William Hill. On multiple occasions I received special notice in the monthly newsletter for my hard work.

• 

  Middlemarch

  Jul 2014 - now

  Ecology Project Officer supporting senior ecological consultants by completing field work and compiling the following reports.- BREEAM- Code for Sustainable Homes- Arboricultural Works- Phase 1 Habitat AssessmentsI also supervised third party operatives as part of destructive habitat clearances as well as liaising with site managers and clients on project progression.

  • Principal Ecological Consultant

    Sept 2023 - now

  • Senior Ecological Consultant

    Jan 2021 - Sept 2023

  • Ecological Consultant

    Mar 2018 - Dec 2020

  • Ecological Management Trainee

    Jan 2017 - Mar 2018

  • Ecology Project Officer

    Jul 2014 - Dec 2016
• 

  Camp Towanda

  Jun 2016 - Aug 2016

  Cycling Specialist

  Working with the Outdoor and Adventure team I demonstrated complete responsibility, organising and running several cycling sessions a day for children from six to 16 both on campus and off into the local area.