
Victoria Lee

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About me
Employee Experience Lead @ LifeLabs Learning, Learning and Development
Education

Lowell High School
2009 - 2013Activities and Societies: Girl's basketball team Studied 4 years of Mandarin Chinese and 1 year of Korean Language and Culture.

UC Irvine
-Bachelor of Arts - BA Film and Media Studies, Business EconomicsActivities and Societies: Anteater Photography Club, Anteader Mentorship Program, Associate Students of University of Irvine Academic Affairs, Business Administrative Internship, Student Parent Orientation Program, UCEAP 2x Exchange Student (Korea, Taiwan)

Yonsei University 연세대학교
2016 - 2016Exchange Student Film/Cinema/Video Studies and Business AdministrationActivities and Societies: Yonsei Global, Korean Historical Movie Club, Language Exchange Program

國立臺灣大學
2017 -Exchange Student Business Administration and Management, GeneralActivities and Societies: International Companion for Learning Volunteer
Experience

YMCA of San Francisco
Aug 2011 - Aug 2012► Assisted Coaches during practices with drills and schedule planning► Taught children, ages 7-11, basic fundamental basketball skills, the concept of teamwork and good sportsmanship ► Cooperated and communicated in Chinese to parents and their teens; shared my experiences and stories with fellow peers► Discussed with other teens about society, generation, and culture issues► Organized seminars for meetings and presentation
Youth Basketball Assistant Coach
Sept 2011 - Aug 2012Teen Speaker
Aug 2011 - Jan 2012

San Francisco Community Health Center
Jun 2012 - Aug 2012Summer Intern► Raised awareness around HIV and AIDS to provided support to the LGBTQ community► Participated in workshops: Counseling 101, Drug Abuse 101, HIV 101, and situational de-escalation session► Co-facilitated at outreach presentations at Lowell High School► Produced a 5 minute documentary film

Enterprise for Youth
Aug 2012 - Jun 2013Youth Council Member► Held biweekly meetings to research, plan, and execute a summer luncheon for alumni and employers, as a service project, to benefit the Enterprise for High School Students community. ► Represented the students community as Council members to voice concerns and provided suggestions in our interview with staff members► Led the activities planning for a Winter Bash

Children's Creativity Museum
Jun 2013 - Jul 2013Summer Intern► Facilitated and assisted children and families in creativity studios such as animation, innovation, music, design, and imagination labs to encourage youth to exercise their creativity with freedom to fail► Assisted a mobile animation session at the Chinatown Library and made a documentary video► Led a mobile animation at the Chinatown YMCA centered around the theme of immigration and dreams

Student Outreach and Retention Center
Feb 2014 - Jun 2014Marketing Intern► Assisted in a successful fundraiser campaign (which resulted in passing SOAR UP campaign) through outreach boothing and social media► Created scripts for promotional video for the campaign► Produced flyers using Adobe Photoshop
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AntLeader Mentorship Program (AMP)
Feb 2014 - May 2016AMP is a student-run, student-led program, focusing on the development and overall well-being of first-generation and low income freshmen students. AMP provides an expansive network of students spanning a multitude of involvements, organizations, and campus departments. Under the aid and supervision of trained mentors, this program is a community dedicated to leading students towards academic success and campus involvement. The goal of the Antleader Mentorship Program is to create well-rounded, responsible student leaders in hope of creating a better and brighter world.► Administrated program’s academic affairs, archived class files and logistics and oversaw budget spending► Supervised and assisted the Media & Publicity and Workshop Coordinators throughout the year► Implemented Stephen Lundin’s teambuilding fish philosophy with interns and mentors Show less
Assistant Commissioner, Mentor
May 2015 - May 2016Media and Publicity Coordinator, Mentor
Feb 2014 - Jun 2015

YMCA of San Francisco
Jun 2014 - Aug 2014Day Camp Counselor► Planned day long activities and materials needed according to the weekly themes while implementing life lessons► Supervised and engaged with children of various ages from kindergarten to middle schoolers in extended care while leading teen volunteers for support

Cross-Cultural Center
Sept 2014 - Jun 2015Outreach and Strategic Marketing InternIn response to the growth of underrepresented populations and the overall diversity of the campus, the Cross-Cultural Center continues to evolve and expand its programming to address the issues and perspectives relative to these changes. At its core, the Cross-Cultural Center endeavors to promote the education and celebration of a "multicultural sensibility" as we evolve within a global world. Our mission is to be a space for students to imagine and inspire an equitable, socially just campus, to affirm and develop intersectional, cultural identities, and to build a more inclusive community.► Supervised and actively engaged outreach volunteers to creatively showcase the center’s upcoming events during boothing► Managed social media sites with new interactive ways to engage community, created programmatic areas Facebook pages► Consistently emailed professors about upcoming events that their students may take interest in and phone bank all our affiliated organizations to keep in contact with them► Assisted with designing, touching up, printing, and distributing flyers and posters Show less

UCI Undecided and Undeclared Office
Mar 2015 - Mar 2016Discussion Leader► Presented in larger lecture halls and small discussions on a variety of course subjects, such as offered majors and minors, public speaking techniques, time management, and health ► Gained general knowledge about policies and procedures of universities and colleges► Developed and executed detailed and unique weekly lesson plans for 15 undecided students in discussion► Monitored and graded student progress and assignments, mentoring students as a teaching assistant for University Studies 1 Freshmen Experience course Show less

Victoria Wu Lee Photography
Mar 2015 - Sept 2018Freelance PhotographerI invest in my clients. Whether it is a big or small milestone, I make sure those precious moments are beautifully captured and edited so those fleeting moments are now lasting images.► Provide photography and editing (touch-ups and color adjustments) services ► Experience with graduation and portrait shoots► Familiar with Adobe Lightroom and Adobe Photoshop

UCI Film and Media Studies Department
Sept 2015 - Jun 2017Office Assistant► Scanned requested course books on Xerox, cleaned up file with Adobe Reader and distributed PDFs to Film and Media Studies professors.► Assisted department's Program and Personnel Analyst in filing, troubleshooting and organizing to maintain a functioning and clutter-free office area► Greeted and directed visitors to appropriate individuals and locations► Updated office bulletin boards with relevant information for students

Equitable Science Curriculum for Integrating Arts in Public Education (ESCAPE)
Jun 2016 - Sept 2016Media Research AssistantESCAPE is a Science Education and Media Professional Development program that seeks to address the science-learning deficits among the growing population of elementary students who are non-native English speakers. Among the project’s products are an ELL-accessible curriculum for grades 3-5 and video-based online courses for training teachers to assist in the national dissemination of this model for improving teacher and student achievement. ► Executed research through producing videos of art-integrated-STEM lessons as data collection and for mass reproduction► Edited multi-camera footage, cleaned and fixed audio on Adobe Premiere► Worked with Sony PMW-F55, Ex1r, D800 and Sony PXW-FS7 cameras for on-site filming Show less

University of California, Irvine Division of Continuing Education
Jan 2017 - Mar 2017Conversation Partner► Planned and executed weekly practical lessons for beginning English learners► Facilitated immersive cultural activities to enhance four Japanese international students’ practical English

CampMed at UC Irvine
Jan 2017 - Jun 2017CampMed CounselorThe mission of CampMed at UCI is to provide an opportunity, free of cost, to high school students faced with socio-economic barriers to reach beyond what they normally see and receive in their home environments and gain inspiration from undergraduate students, medical students and graduate students, and health care professionals to pursue higher education.► Our team heavily fundraised $25,000+ to provide 40+ underprivileged and low-income students free admittance to medical camp. Leading up and during camp, I mentored and counseled campers, encouraging them to pursue higher education. I supervised and led these high school students as they venture into different medical fields as they tackled on various workshops such as ultrasound, phlebotomy, dental impressions, first aid, suturing, and much more. Show less

Z. Cioccolato
Jun 2017 - Aug 2017Customer Service and Retail AssociateZ. Cioccolato is a locally owned business located in the heart of the historic North Beach neighborhood of San Francisco. Z. Cioccolato is a sweets shop specializing in award winning fudge. In addition to the house made fudge, they also feature chocolate confections, ice cream, salt water taffy, and nostalgic candy that you have not seen since you were a kid!► Implemented “Customer is always happy” work mantra ► Maintained a clean and organized store that promotes an exciting and friendly atmosphere for people of all ages► Restocked inventory, assisted in cashier Revel services and provided samples in a busy tourist attraction store Show less

Rainforest QA
May 2018 - Aug 2018Internal Operations Intern► Led a continuous career development series workshop on mentorship for employees onsite and remote► Coordinated internal office operations such as organizing social hours, maintaining office spaces, and assisting with IT► Improved onboarding processes by condensing onboarding guide, assisting new hire onboarding, and owning welcome emails► Supported Internal Operations Team in planning Q3 onsite week and contributed in the development of the internship program► Produced videos relating company’s values for social media recruitment and designed company-wide infographics Show less

LifeLabs Learning
Feb 2019 - now► Oversee and execute projects and processes that create and sustain employee engagement, connection, and retention► Lead the production and strategy of team events ► Design and manage the communication tools, resources, and processes to enable efficient information flow while maintaining a playful and productive work environment► Design and deliver people data analysis and reporting to drive business decisions► Identify gaps and areas for improvement for people processes, and to lead and champion effective improvements► Oversee PEO provider relationship Show less ► Led the full switch of our professional employer organization (PEO) system provider after creating a budget proposal, researching the market, shopping at various vendors, and utilizing external and internal benchmark data to provide more robust and cost-effective benefits for a growing team► Served as primary point of contact for all leave types: parental leaves across various states, time off requests across all departments, accommodations according to the ADA, short term disability leave, etc.► Optimized and scaled internal processes (e.g., internal communications systems, employee hiring, onboarding, and offboarding processes, playbook accuracy, etc.)► Maintained the day-to-day functions of People Operations and Human Resources (e.g., completed I-9 review for onboarding, analyzed employee data reports, selected benefits and assisted in educational sessions for open enrollment for benefit selection, etc.)► Engineered delightful surprises and project manage learning opportunities for teammates through crafting company-wide biannual retreats, monthly team events, biweekly skill ups, occasional milestone celebrations, and learning fund extractions Show less LifeLabs Learning is the go-to manager training and employee development resource for 1000+ amazing companies (like Reddit, GoPro, Slack, and Sony Music). We study what makes great managers and employees different from average and teach the "tipping-point skills" we identify: the smallest changes that make the biggest impact in the shortest time.We teach all over the world, in-person and virtually. Our workshops are science-based and packed with practical tools and exercises.Our services include:• Manager CORE: workshops on the core skills of great managers and executives• Individual Contributor CORE: workshops on the core skills of successful employees• Org-wide initiatives in areas including: building a feedback culture, creating an inclusive organization, developing high-performing teams, and optimizing remote employee dynamics• All-staff enrichment workshops• Keynotes and special event workshopsMy key responsibilities include:► Optimized and scaled internal processes such as internal communications, software account management, and employee hiring and onboarding processes► Managed ATS system, schedule 400+ candidate interviews, and collaborate with the recruiting team and hiring managers to meet our hiring goals (hired 23 new team members, growing our team by 81%)► Engineered surprise and delight for teammates through crafting company-wide biannual retreats, monthly team events, and occasional milestone celebrations► Provided administrative, office, and IT support ► Oversaw team capacity and time off requests across our entire organization Show less
Employee Experience Lead
Dec 2021 - nowPeople Operations Specialist
Mar 2020 - Dec 2021People Operations Coordinator
Feb 2019 - Mar 2020

Relating Between the Lines
Aug 2022 - nowFacilitator▶︎ Facilitate 2 hour weekly sessions for participants to practice interpersonal skills by immersing the group in a variety of topics, providing live feedback to expand their communication range, and creating a psychologically safe environment for exploratory risk-taking
Licenses & Certifications
- View certificate

LifeLabs Learning Founding Community Member
LifeLabs LearningJul 2022 
Digital Marketing Fast Track
Bay Area Video CoalitionApr 2018
Honors & Awards
- Awarded to Victoria LeeGilman Scholar Benjamin A. Gilman International Scholarship Program Jul 2017 "The U.S. Department of State’s Benjamin A. Gilman International Scholarship is a grant program that enables students of limited financial means to study or intern abroad, thereby gaining skills critical to our national security and economic competitiveness."
- Awarded to Victoria LeeNitori Scholar Nitori USA May 2017 Through the generosity of Nitori USA, the Nitori Scholarship supports promising UC Irvine students majoring in or study is focused on Business, Economics, Marketing, Communication and/or Accounting. Seven scholarships will be given for the 2016-17 academic year to students with a 3.5 minimal GPA who demonstrates community service and/or community leadership.
- Awarded to Victoria LeePromise Scholar UCEAP Apr 2017 Awarded "primarily based on academic merit and integration of a selected UCEAP program into a student’s academic and career goals, as demonstrated in a personal statement."
- Awarded to Victoria LeeDistinguished Anteater Scholar UCI Alumni Association Jun 2016 The UCI Alumni Association Distinguished Anteater Award rewards and acknowledges current students who demonstrate commitment to UC Irvine through their involvement and contributions to UC Irvine affiliated programs, clubs or projects. This award is merit based.
- Awarded to Victoria LeeDean's Honors List - 2013 Fall Quarter2014 Winter Quarter2014 Spring Quarter2014 Fall Quarter2015 Winter Quarter2015 Fall Quarter2016 Fall Quarter2016 Winter Quarter2017 Fall Quarter
Volunteer Experience
Mentor
Issued by Firstly on Jan 2021
Associated with Victoria LeeCampference Facilitator
Issued by YMCA of San Francisco on Jun 2019
Associated with Victoria LeeInternational Companion of Learning
Issued by National Taiwan University on Sept 2017
Associated with Victoria LeeStudent Parent Orientation Program Returner
Issued by UC Irvine on Mar 2016
Associated with Victoria LeeStudent Parent Orientation Program Staffer
Issued by UC Irvine on Mar 2015
Associated with Victoria Lee
Languages
- enEnglish
- haHainanese
- caCantonese
- maMandarin
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