Conor Mooney

Conor Mooney

Marketer

Followers of Conor Mooney914 followers
location of Conor MooneyChicago, Illinois, United States

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  • Timeline

  • About me

    Experienced Customer Success Expert | Driving Customer Loyalty and Advocacy

  • Education

    • University of North Carolina Wilmington

      2021 - 2022
      Master of Arts - MA Integrated Marketing and Communications 4.0
    • St. Bonaventure University

      2008 - 2012
      Bachelor of Arts (B.A.) Communication, Journalism, and Related Programs; Marketing

      Activities and Societies: SBU TV weekly campus broadcast, WSBU Radio show, Broadcast SBU sporting events

    • St. Bonaventure University

      -
      Bachelor's degree Journalism and Mass Communication
  • Experience

    • Etruscan Press

      Jan 2011 - May 2012
      Marketer
    • TV St. Bonaventure University

      Jan 2011 - May 2012
      Reporter, Producer, SBU

      Edited production materials both in video and audio using Avid 6 programsAnchored current and local stories on-airManaged camera to determine best angle for viewing Controled the speed and accuracy of teleprompter for anchor supportIndependently produced, shot, and edit our own story package each week

    • WBNG

      Dec 2011 - Jan 2012
      Broadcast and Production Intern

      Assisted and shadowed field reporters during story developmentsCompleted interviews to gain personal statements and accounts for news stories Utilized Avid Liquid for video and audio editing of stories Researched press releases to develop stories for on air production

    • WBNG TV 12

      Dec 2011 - Jan 2012
      Intern
    • WBNG TV 12

      Jun 2012 - Jun 2014
      Producer

      • Produced multiple newscasts Monday through Friday at the number one news station in the Binghamton TV market.• Wrote and edited news copy for broadcasts. • Produced daily segment, “Around the Tiers” during the 5 p.m. news.• Wrote content for WBNG.com on a daily basis.

    • WJZ-TV

      Jul 2014 - Mar 2016
      Producer

      • Produced, wrote copy and teases for noon and weekend morning broadcasts.• Monitored local and national media outlets, social media and press releases for sources of content.• Directed and communicated with local officials, reporters, assignment editors, photographers, video editors and other producers to create content.• Promoted and published online content and social media presence.

    • Web.com

      Aug 2016 - Mar 2019

      • Provided consultation to clients on improvement of marketing strategies (i.e. PPC, SEO, Facebook Advertising.)• Grew and maintained sizeable book of business of enterprise clients in variety of segments, generating tens of thousands of dollars per quarter in client upsells. • Provided budget recommendations to clients to increase revenue potential.• Provided company with frequent analysis of latest industry products, services and trends.• Created and presented performance reports to corporate clients and franchisees. Show less

      • Lead Customer Success Consultant

        Jul 2017 - Mar 2019
      • Sales Representative

        Aug 2016 - Jul 2017
    • Blue Corona

      Apr 2019 - Nov 2019
      Client Account Manager

      • Consulted with small and medium-sized businesses to help increase revenue and brand awareness.• Managed online marketing through Search Engine Optimization, Pay Per Click, Email and Social Media Campaigns.• Made strategic, data-driven decisions and recommendations to senior leadership and clients to increase revenue potential.• Edited video for online and television content.

    • Web.com

      Dec 2019 - Jul 2020
      Senior Customer Success Consultant

      • Lead consultant on several high-level accounts by managing 500+ franchise locations.• Developed and implemented marketing strategies based on corporate and franchisee needs.• Provided in-depth analysis of industry trends for company leadership.• Created reports and presentations to deliver to clients on campaign performance.

    • Botsplash

      Feb 2021 - Jun 2022
      Client Success Manager

      • Develop, implement and improve product features in partnership with company technical team.• Online customer interface for all Botsplash clients, including thousands of platform users.• Create, shoot and edit informative and promotional video content for company website and YouTube channel. • Design and develop content for company blogs and website – utilized by all Botsplash customers.• Work one-on-one with all new clients to understand needs and assist in product recommendations and user-training. • Analyze and present performance metric reports to company leadership, such as SMS deliverability and user engagement. Show less

    • BrightEdge

      Jun 2022 - Jul 2024
      Enterprise Customer Success Manager

      • Managed portfolio of 40+ Enterprise customers, driving platform engagement and delivering data-driven SEO solutions.• Led Quarterly Business Reviews (QBR) and Executive Business Reviews (EBR) with C-Suite executives.• Developed customer dashboards to track goals and initiatives, increasing web traffic and conversions.• Delivered strategic data-driven SEO solutions and created website strategies for customers, while routinely monitoring organic and conversion results to ensure success. • Conducted trainings on SEO essentials and trends.Key clients: Financial, Higher Education, Aerospace and Defense, Health Care, E-Commerce Show less

  • Licenses & Certifications