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Jitender Singh

Jitender Singh

Business Process Analyst

Followers of Jitender Singh395 followers
location of Jitender SinghGreater Toronto Area, Canada

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  • Timeline

  • About me

    Business Consultant and Project Manager at Manulife

  • Education

    • Sikkim Manipal Institute of Technology - SMU

      -
      Master's degree Finance, General

  • Experience

    • Wells Fargo

      May 2006 - Apr 2009
      Business Process Analyst

      Completed six-sigma green belt certification through implementation of various process improvements to improve process efficiency from 68% to 98% and reducing dollars charged off by 200K annually

    • Capital One

      Apr 2009 - Mar 2011
      Business Analyst

      Led initiative to turn around complex processes in a very short span of time to improve overall efficiency and reduce escalations by bringing changes and improvement in process design and operating model resulting in savings of 244K Variance Analysis of Financial Statements for Management Review on monthly and quarterly reviewsStand Alone Review and close check of Financial StatementsExchange Rate Analysis, Transaction Gain Loss Analysis, Translation Gain Loss Analysis and Expense AnalysisBook monthly activities for foreign subsidiaries, other ventures activities and quarterly equity adjustmentsRecord CRA (Community Reinvestment Act) activities including capital calls and cash distribution Show less

    • MetLife

      Apr 2011 - Nov 2017
      Business Consultant/Project Manager

      Led business requirement gathering, analyze process issues/problems identify and finalize scope and deliverables. Design target operating model solutions including industry standards/trends to achieve the desired results in process efficiency and client satisfaction

    • Sun Life Financial

      Apr 2018 - Apr 2019
      Sr Business Consultant / Project Manager

      Led large and complex initiatives including online client registration process, multi-factor authentication, payment solutions and Enterprise Client Information File (ECIF). Performing a key role in understanding the needs/requirements of the business by documenting current and future state of processes, highlighting improvement opportunities, managing multiple stakeholders, performing solution analysis and implementation

    • TD

      Jun 2019 - Nov 2019
      Business Consultant

    • Manulife

      Nov 2019 - now
      Business Consultant

  • Licenses & Certifications

    • PRINCE2

      AXELOS Global Best Practice
      Dec 2015

    • Lean Six Sigma Green Belt Certification

      GECIS
      May 2009

    • LOMA Level 1

      LOMA
      Aug 2013

    • Project Management Professional (PMP)

      Project Management Institute
      Apr 2019