Amit Srinivasa

Experience

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  Infosys

  Nov 2005 - Nov 2007

  Software Developer

  • Developed the catalog module functions, particularly the category & subcategory pages, list and grid view, catalog filters, pagination, product details page and page caching for a large Retail company.• Programmed process flows using the Trillium software to pre-cleanse, extract, cleanse, Enrich, Transform and Load data from legacy system to SAP, part of a larger SAP implementation.

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  IBM

  Dec 2007 - Mar 2018

  • Led the implementation of a new B2B website with integration to SAP for a manufacturing company making Memorialization products, including requirements gathering and analysis, design, testing, and documentation.• Managed all aspects of project scope definition, schedule development, budgeting, and resource management.• In the first year after the B2B website go-live, it generated $2.2M of online sales, in the next three years with frequent enhancements the online sales reached $35M which is approximately 16 times greater than what it was in the first year.• Gained customer confidence and trust through proven success and bagged deal within the second year to implement and manage two more B2B websites for the signage industry.• Implemented CI/CD process using Jenkins and automated testing using Selenium.• Achieved process improvements and operational efficiency by:• Upgrading from Mass data load utility to Rest API based endpoints to accept Realtime data feed from SAP, which led to saving 3 hours of data load effort each week.• Conducted vendor assessment to determine best cloud provider, led project from vendor selection to cloud migration of enterprise applications, reducing operations cost by 30%.• Implemented CI/CD process using Jenkins, reducing deployment time by 45%.• Implemented automated testing using Selenium, reducing sanity testing effort by 92%.• Received IBM Talent Award for two consecutive years in 2016 and 2017 for adding value to the client’s success in a sustained fashion. Show less • Led a development team to implement a web application for 1-800-Flowers.com to facilitate cross-selling between brands and achieved a consistent look and feel across the company.• Unified the underlying technology, thereby replacing multiple siloed systems, reducing maintenance and development costs.• Enabled information sharing across business units, opening the possibility for more effective marketing to customers.• The initial rollout consisted of two of the company’s gift food brands thepopcornfactory.com and cheryls.com, which took a total of only seven months to go from Web 0.5 to Web 2.0• Received Customer Satisfaction Index of over 94% in the year 2009 and 2010. Show less • Worked on an IBM Retail Asset that provides a rich set of eCommerce leading capabilities based upon a set of multi-channel use scenarios developed by IBM with several leading retailers. • Benefited customers by reducing the time and cost of implementation and lowering project risk through adoption of known and tested solution components. Key Capabilities included:• Bazaarvoice – Reviews and Ratings• Coremetrics Integration with WebSphere Commerce Web 2.0 Store Solution - Analytics• OmniFind Discovery Edition.• Cross Channel Integrated Shopping (CCIS).• Provided live Demo of the Retail Asset and addressed queries of potential Retail clients at key customer outreach events. This led to a deal with a large department store for Implementation of a B2C Web Application. Show less

  • Solutions Architect - Ecommerce

    Jan 2014 - Mar 2018

  • Senior Application Lead

    Jun 2011 - Dec 2013

  • Application Lead

    Oct 2008 - May 2011

  • Application Developer

    Dec 2007 - Sept 2008
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  Matthews International

  Apr 2018 - Feb 2023

  Technical Program Manager

  • Own Enterprise level digital transformation strategy, manage programs and projects across organization verticals with a focus on process improvements and business growth. • Increased online sales of products by 285% in a span of 4 years by identifying, managing, and implementing the following high value business strategies:• Streamlined business processes and integrated with external procurement system (Coupa), to increase customer accounts by 400% across US and Canada.• Built a catalog management tool, enabling individual cemetery locations to configure and price products as well as cross sell and up sell, which led to retention of customers and traction with new customers.• Added new user roles to achieve ordering in multiple accounts with a single logon id, which led to increase in order count by 192%.• Deployed new web storefront to capture the B2C market by leveraging 75% of existing B2B workflows, saving development time and increasing revenue, which accounted for 15% of total online sales.• Built an on-demand quoting tool by simplifying complex pricing logic based on “cost-plus” pricing model. This got rid of manual quote preparation resulting in saving operational costs. It also eliminated customer service calls for quotes which accounted for major portion of total calls.• Implemented “Match previous order” feature to fetch historical orders from SAP and leveraged the “Re-Order” function to submit new orders 70% faster. This eliminated the need for Order Entry team to recreate orders from scratch and saved operational costs.• Led multiple teams to achieve Company’s digital transformation and strategic goals by leveraging headless ECOM platform and reference storefront, that reduced the time to market by 45% for 5 new online storefronts.• Proposed a hybrid engagement model for technical team resulting in reducing costs by 55% and decreasing time to ticket resolution by 30% by following around the clock support model. Show less

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  Tesla

  Feb 2023 - now

  Senior Technical Program Manager