Nicholas Madison, MBA

Experience

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  Wal-Mart

  Jan 2000 - Jan 2001

  Merchandise Receiving Associate
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  Sonic Resturaunts

  Jan 2001 - Jan 2002

  Grill Cook
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  United States Air Force

  Jan 2002 - Feb 2011

  Built, studied, and operated performance of $16.7M theater deployable communications equipment. Preserved infrastructure and local area networks, including secure/non-secure internet protocol routing platforms and handled preventative, pre-, post-deployment MX inspections on assigned TDC assets and global equipment readiness and served as a flight safety representative, security container custodian, and electrostatic display monitor. Supervised work center maintenance team. ▪ Completed 70+ PMIs on $3M TDC equipment and trained and supported six members/106 tasks qualified.▪ Managed COMSEC program with 179 items and one minimal write up during the annual inspection.▪ Uncovered severe ESD deficiency and launched group-wide repair for CI resulting in 100% HHQ compliance.▪ Saved $117K by piloting LOGDET inventory, identifying/refurbishing excess TDC items, and reused 98 AF assets.▪ Recognized $145K in surplus equipment for redistribution Air Force-wide noted by 52 CBCS/CC.▪ Updated 23 devices, installed operating security patches, and secured tactical network with zero intrusions. Show less Supervised four airmen preserving DGIF, Ground Control Processor (GCP) & MX/Sys Evaluation Module. Handled pre-mission operations review of DGIF/GCP systems and tracked status of multiple-processor systems. Aided civilian contractor field service representatives, plus collateral service and operations personnel, in repairing malfunctions. Managed preventive MX inspections, supply/demand actions, MX data collection, OJT requirements, and equipment inventory listing. Served as a preventive maintenance inspection monitor, alternate equipment custodian, vehicle crew chief, and non-combatant evacuation warden. Led supply request processing for 23 faulty headsets; expedited repair actions for scarce mission asset.▪ Oversaw four technicians guaranteeing peak DGIF/GCP performance resulting in 99% mission uptime rate.▪ Restored 32 mission analyst jobs and avoided total mission failure and ensuring 99.9% mission uptime, by introducing rapid system reload after a crucial error. ▪ Finished 75 post-mission actions, secured 1,500 trend analysis, and ensured U-2 weapon system flawless operation.▪ Isolated three vital audio failures and returned equipment to immediate service with zero loss of necessary mission information.▪ Qualified 54 tasks in 50% allotted time. ▪ Safeguarded $5.6M in network assets by identifying storage issues, devising and executing a plan to improve the network footprint greatly and to ensure the ability to retrieve equipment safely.▪ Verified hardware reliability by performing 120+ PMIs on $15M in assets. ▪ Provided USFK leaders vital theater operations intelligence by preserving communication link for 128 U-2 sorties totaling 1,024 hours. Show less Supervises three and trains five personnel for deployment, installation, operation and maintenance of $200K Theater Deployable Communications/Integrated Communications Access Package voice/data equipment. Implements TDC/ICAP for 366 FW and Combat Systems Flight training, exercises and AEF deployments. Performs pre- and post-deployment inspections, scheduled and unscheduled maintenance special inspections on assigned equipment to maintain optimum equipment performance rates, reliability and deployment readiness. Uses technical manuals, commercial manuals, circuit configuration data and electronic test equipment to program, analyze, troubleshoot and optimize network equipment and communication systems performance rates.• Inventoried 285 LOGDET items worth $260K; ensured 100% accuracy doubled Squadron equipment and MICAP.• Completed 70 pre/post maintenance inspections on data equipment ensured I 00% operation of 50 C2 equipment items.• Increased training qualification readiness over 20% prepared team for future deployment/exercise success• Key to 366 FW's remarkable UCI success--"Best ACC Communication Squadron in last 2 years"--"Best ACC Wing in last 5years"• Contributed to 56 sorties and 18 missions--lauded by 726 ACS Battle Commander for "magnificent support"• Installed 40+ network drops/5 encryption devices for local exercise; provided NIPRNET/SIPRNET for 60 ORE players• Authored cut sheets; standardized NIPRNET/SIPRNET equip configurations reduced deployed site set up time by 60%• Trained four individuals/created standard configuration for KG-175 network encryption devices qualified personnel up by 200%• Led a five-person site set up team for local exercise which sheltered $3M UTC equip/33 warfighters• Organized C4I lab/requirements for ACC continuation training at MHAFB hosted 68 students/6 AFSCs from 7 bases• Upgraded 20 network encryption devices; 100% NSA compliant/hardened network from cyberspace attacks Show less Performed computer and communications infrastructure systems maintenance for the 366 Fighter Wing and tenant units. Provided hardware support for SIPRNET/NIPRNET computers, peripherals, scanners, faxes and printers. Conducted installations, inspection s and maintenance for command and control and mission planning systems, Theater Battle Management Core Systems (TBMCS), Air Force Mission Support Systems, Global Command and Control Systems and Personal Computer Integrated Imagery and Intelligence Systems. Installed, inspected, tested, repaired and configured all secure telephone/voice/data units.• Discovered power fluctuations in core network link uninterruptible power supply. Replaced defective component; averted critical system failure affecting 700 MHAFB network users. • Meticulously identified excess equipment items; refurbished and re-utilized 98 assets saved the Air Force $ll7K. • Maintained two equipment inventories garnered 100% accountability of $987K in assets.• Created work center training plan; rapidly integrated 15 personnel from two separate specialties. • Discovered catastrophic TBMCS server weakness in support of local exercise. • Isolated network failure restored critical server access affecting 400 wing customers within 60 minutes. • Ensured all workstations were 100% network compliant; saved Client Support Administrators 300 man hours. • Dedicated over 600 hours resolving NIPRNET/SIPRNET network outages and installations. • Continuous efforts and extensive expertise maintained a 99% availability rate for over 5000 users. • Engineered technical solution and installed NIPRNET access to four geographically separated bombing ranges using 2Mbps microwave link vice 24Kbps PSTN dial-up. Increased connection speed by over 800%. • Vital technical asset during network upgrade cut-over involving 33 military personnel and 5 network engineers. During 11-day stretch 59 buildings affecting over 5000 users were moved from ATM core to new Gig-E backbone. Show less Perform s computer and Secure Communications systems maintenance for the 366 FW and tenant units. Provides hardware support for small computer peripheral devices--scanners, secure faxes and printers. Conducts installations, inspections and maintenance for Theater Battle Management Core System, Air Force Mission Support System (AFMSS), Portable Mission Planning System, Combat Intelligence System, Global Command and Control System and Personal Computer Integrated Imagery and Intelligence System. Installs, inspects, tests, repairs and configures all secure telephone/voice/data units. Also worked as a COMSEC Responsible Officer (CRO), Information Technology Equipment (ITE) custodian.• Conducted 753 network compliance inspection of all computers during Operational Readiness Exercise through installing all required TCNO's and patches. • Responded rapidly to all outages; restored NIPRNET connectivity preventing mission stoppage.• Briefed all Operational Readiness Exercise SIPRNET users on COMSEC and EMSEC regulations was directly responsible for leading squadron's efforts to eliminate violations and was vital to squadron' s overall ''excellent" rating. • Managed 355 Information Technology Equipment items worth $1M & 85 cryptographic items worth $5OOK with great regards for security and precision. • Complemented the development, testing and deployment of router less SIPRNET--improved user access, streamlined troubleshooting process and eliminated obsolete equipment; saved USAF $35K in equipment. • Developed and implemented network training station; allowed Infrastructure and Secure Communications work centers to conduct training with zero impact to real-world network operations. • Developed, tested and installed base-wide router less SIPRNET upgrade solution improved user access while drastically reducing troubleshooting times. • Devised new cryptographic item operational checklist resulting in 30% SIPRNET outage decrease. 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  • Cyber Transport Lead

    Feb 2010 - Feb 2011

  • Deployable Ground Intercept Facility (DGIF) Supervisor

    Apr 2008 - Feb 2010

  • NCOIC, Combat Data Systems

    May 2006 - Apr 2008

  • Infrastructure Technician

    Sept 2004 - May 2006

  • Secure Communications Maintenance Technician

    Jan 2002 - Sept 2004
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  Mississippi Air National Guard

  May 2011 - Apr 2019

  Oversee daily cyber security team assignments while launching new technologies and developing organization-wide network operating processes. Direct analyzation of all Information technology vulnerability audits by obtaining data and tracing performance to ensure superior compliance and hardening standards. Oversee daily cyber security team assignments while launching new technologies and developing organization-wide network operating processes. Direct analyzation of all information technology vulnerability audits by obtaining data and tracing performance to ensure superior compliance and hardening standards. Analyze trends to discover ineffective practices/procedures and equipment shortcomings while noting and recording network requirements for continuous operational improvement.nalyze trends to recognize inefficient practices/procedures and equipment weaknesses while observing and recording network requirements for continuous functional improvement.Key Achievements:Managed VM Ware/ESXi environment with ten physical hosts, and 30+ virtual machines maintaining 60TB SAN solution and all backup/restoral policies resulting in best high availability solutions. Prepared audit reports on vulnerabilities of 1,500 user environment with Nessus, ForeScout and QRadar submitting accurate and timely audit reports. Directed and systematized many environment upgrades valued at more than $23M.Administered Active Directory and Group Policies with 20K+ objects while merging domains.Constructed and oversaw Windows DNS, DHCP, SCCM, Exchange, Active Directory, Linux, and Unix Solaris Servers.Completed timely status reports helping produce precise and secure change control policies during domain and application integrations.Devised various SQL queries and PowerShell scripts to automate work environments in SCCM and Active Directory eliminating more than 5,000 vulnerabilities. Deployed campus-wide McAfee Client based IDS and Anti-Virus solution and configured EPO server. Show less Directed base Local Area Network, launched new network operating system hardware and software, and created base wide network operating processes. Reviewed LAN utilization statistics by obtaining data and performance metrics to guarantee proper operation of LANs for classified and unclassified networks. Analyzed trends to discover ineffective practices or procedures and equipment issues while noting and recording network requirements for specific customer needs.  Received Air Force Commendation Medal in 2012. Received Mississippi Commendations in 2012 and 2013. Served as network security administrator for 1,200 users ensuring maximum performance of base firewall by executing assigned technical solutions furnished by information assurance specialist bringing network into compliance. Show less

  • Information Systems Security Manager

    Feb 2014 - Apr 2019

  • Infrastructure Technician Lead (U.S. Department of Defense Civil Service GS-11)

    May 2011 - Apr 2016
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  Hudson's Bay Company

  Apr 2016 - Mar 2018

  Network Engineer

  Assist network team in implementing technology solutions, create network protocols, and determine proper paradigms. Analyze network usage, by securing data and comparing benchmarked performance levels to existing best industry practices, to achieve maximum service levels. Assess trends to identify outdated practices, procedures, and equipment issues, while deciphering and recording network requirements to promote continuous operational improvement. Secured statistical data for performance enhancement.▪ Chosen as the primary representative to establish a new corporate location in India supporting 600+ users.▪ Devised, configured, and sustained 500+ global locations while maintaining PCI-based standards.▪ Set exceptional collaborative communication proficiency at all organizational levels. ▪ Saved $250K annually (from 3 days to only eight labor cost hours), enabling efficient store network build process and simplifying daily operations, through writing and implementing 30 Standard Operating Procedures (SOPs).▪ Managed and maintained over 500 global locations sustaining a standard store build to include Cisco 2911, Fortinet 90D, Cisco 2960X switch, and Cisco 840 LTE router. Show less

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  Presidio

  Mar 2018 - Jul 2019

  Senior Network Engineer

  Assist clients in harnessing technology innovation, and simplifying IT complexity, to digitally transform businesses and drive return on IT investment. The company’s digital Infrastructure, Cloud and Security solutions enable ~ 7,000 middle market, enterprise, and government clients to take advantage of new digital revenue streams, omnichannel customer experience models, and the rich data insights generated by those interactions.▪ Competently completed a $1.2M project involving configuring, deploying and managing 250+ devices in multiple locations while leading deployment engineer team. Successfully installed 200+ devices in five months with zero errors, by developing procedures and processes to manage all deployments.▪ As the primary engineer, managed upgrade process for 57 schools and 500 devices for Caddo Parish School Board. ▪ Contributed $800K in total assets and person-hours as 1 of 2 Engineers selected to collaborate for Entergy core Infrastructure upgrade.▪ Led cutover for Entergy project, directing three onsite technicians, utilizing over 150 Cisco 9003 Layer 2 switches, 60 Cisco 1002HX ASR routers, 40 Cisco 9500 Switches for VSS and 15 Cisco Nexus 9K.▪ Designed and deployed multiple custom firewall solutions for Cisco Asa 5580, Pal Alto 820/5520 and Fortinet 200D. Show less

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  Louisiana Air National Guard

  Apr 2019 - Oct 2021

  ISSO
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  RavenTek

  Jul 2019 - Mar 2022

  • TSME

    Jul 2019 - Mar 2022

  • Lead Tactical Mission Support Engineer

    Jul 2019 - Mar 2022
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  Sherpa 6, Inc.

  Apr 2022 - Jul 2022

  System Integrator
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  In-Telecom

  Sept 2022 - Dec 2022

  MSP Network Engineer

  Network design and deployment for all MSP projects

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  CGI

  Dec 2022 - now

  Senior Consultant