Laura Barrell

Events Co-Ordinator

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Winchester, England, United Kingdom

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Timeline
About me
Senior Events Officer at Solent University
Education
- Solent University
  2008 - 2011
  BA (Hons) Event Management and Tourism 2:1
  Business-based degree with in-depth understanding of marketing, business strategy,customer service, multimedia and hospitality. Final year dissertation investigated variousmarketing techniques used to promote the Southampton Boat Show. 4 A Levels and 2 AS Levels
- Solent University
  2011 - 2013
  MA Marketing Management Merit
  Business based Masters with in-depth understanding of the world of marketing. I undertook this course in order to improve my business knowledge and aid my event management degree. Research into the psychology behind consumer buying behaviour was undertaken as part of my final year dissertation.
Experience
- Ninety Degrees
  Aug 2009 - Feb 2010
  Events Co-Ordinator
  Responsible for the organisation and planning of all events. The job started as a work experience 6 week placement, but resulted in a permanent position within the company after this period.
- Screwfix
  Jun 2011 - Sept 2011
  Customer Service Representative
  Answered high volume calls to various customers ensuring a high standard of customerservice. Learned to undertake various functions in order to fulfil customer want and needs.Responded to customer queries and concerns in a sensitive and efficient manner.Met key performance indicators set by the company.
- Solent University
  Sept 2011 - Jun 2017
  Conference and Events Officer at Southampton Solent University Conference Centre Conference and Events Organiser for the Southampton Solent University Conference Centre Year-long Events and Enhancement Internship at Southampton Solent University
  - Conference and Events Officer
    May 2015 - Jun 2017
  - Conference and Events Organiser
    Sept 2012 - May 2015
  - Events and Enhancement Graduate Intern
    Sept 2011 - Sept 2012
- Solent University
  Nov 2018 - now
  - Senior Events Officer
    Jun 2017 - now
  - Event and Client Services Manager (Maternity cover)
    Nov 2018 - Sept 2019
Licenses & Certifications
- Customer Focused FM Course
  BIFM - The professional body for facilities management
  Jul 2015
- Fundamentals of Selling
  CIM | The Chartered Institute of Marketing
  Apr 2015
- For One Night Only
  UNIVERSITY HOSPITALITY SEMINARS LTD
  May 2016
- Managing Customer Meetings
  MG Sales Performance
  Jan 2017
- Marketing Customer Meetings
  MG Sales Performance
  Jan 2017
- Fire Warden Training
  Fire-Safe Solutions, LLC
  Oct 2015