Jose Montero

Experience

• 

  Maersk Group

  Apr 2004 - Nov 2005

  Documentation Specialist

  Business analyst II and purchase specialist for technology supply chain.

• 

  HP

  Jan 2006 - Mar 2016

  Responsible for procurement purchases at HP North America, by interconnecting material management with vendors and plants, with the purpose of keeping a lean and efficient supply chain, creating customer satisfaction. Managed, lead and solve administrative needs by providing management tools and developing the team potential. Applied business scorecards, performance and follow-up on improvement projects, Avaya reports for agent duties. Responsible for first contact and interaction with the customer and different company parties, taking care of customer needs by answering and solving inquiries involving company’s products and services.

  • Procurement Specialist

    Jan 2013 - Mar 2016

  • Team Leader

    Oct 2008 - Dec 2012

  • Customer Service Representative

    Jan 2006 - Sept 2008
• 

  IBM

  May 2016 - Jul 2016

  Accounts Payable SME

  Responsible for leading the Travel and Expense department, managing the team processors, defining documentation, scopes, expansion opportunities, improvements and solutions. SME in charge for the Accounts Payable Help Desk team.

• 

  Merck

  Feb 2017 - now

  Operational Governance Senior Specialist Accounts Payable Specialist managing white glove accounts. Responsible for the department transition, providing training to junior analysts, documentation creation, process improvements and efficiency.

  • Senior Specialist

    Oct 2024 - now

  • Senior Accounts Payable Specialist

    Feb 2017 - Oct 2024