
Shilpa Rajpoot
Sr. Customer Care Executive

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About me
Human Resources Manager at Innova Solutions
Education

IMT
-MBA HR and MarketingCentre for Distance learning

Delhi University
-Bachelor of Arts; B.A
Experience

HCLTech
Dec 2006 - Feb 2010Sr. Customer Care Executive
Liqvid
Mar 2010 - Dec 2013Sr. Training Coordinator
British Council - Shared Services Centre
Dec 2013 - Aug 2018Sr Executive HR & TrainingIn this role, I was looking after key areas of HR like Induction and onboarding, learning & development, employee engagement, recruitment, reward and recognition.

British Council Shared Services
Sept 2018 - Jan 2022Assistant Manager Human ResourcesWorked as an HRBP for IT/ITES function which includes to manage end to end employee life cycle like Employee relations, progressive discipline, performance management, retention, succession planning, stakeholder management, Implementation of HR policies

Innova Solutions
Feb 2022 - nowHuman Resources ManagerManager Human Resources - Business Partnering HRBP for multiple diversified delivery teams (IT/ITES, Finance). Work closely with each function head as a consultant on human resource related issues. Support the business units to develop and implement HR plans and solutions to achieve strategic business initiatives and deliver results. Maintain an effective level of business literacy about the business, its culture and competition. Provides leadership and guidance to the team of HRBPs to ensure that effective HR services, consultation and support is provided to business. Show less
Licenses & Certifications

Personal profile analysis (PPA)
Thomas Assessments Pvt Ltd
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