Tony Wilson

Experience

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  Nationwide

  Mar 2003 - Mar 2009

  • Total loss representative who handled settlements for multiple states in the Midwest and Eastern Coast• Inspected automotive field claims throughout Minnesota, Missouri, and Iowa • Provided knowledge in valuing and assessing automobiles and equipment of all types• Negotiated total loss claims on all automobiles, heavy trucks, specialty products, and mobile equipment • Adjusted body shop estimates in an office environment• Managed and coordinated relations with our Direct Repair Program facilities • Supported our organization with catastrophic claims assistance on multiple occasions• Consistently maintained up to date claims practices

  • Total Loss Adjuster

    Mar 2005 - Mar 2009

  • Material Damage/Property Damage Appraiser

    Mar 2003 - Mar 2005
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  Nationwide Agribusiness Insurance Company

  Mar 2009 - Nov 2010

  Senior Commercial Claims Adjuster

  • Assessed material damage claims in-office and in the field• Commercial and business policy claims handler from start to finish• Heavy equipment and specialty equipment specialist• Licensed to handle claims in forty-five states as an All Lines Adjuster• Reviewed and settled subrogation claims with adverse companies• Investigated and settled Fire/Theft claims on commercial and business

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  Nationwide

  Nov 2010 - Feb 2023

  • Manages file reviews and manager calibrations on all material damage repairable and total loss files• Proficient in using a multitude of systems for claims, policy reviews, estimating, managing, and auditing• Coordinated and reviewed peers within my team for accuracy on front line reviews• Effective leader who demonstrates a cooperative team environment• Technical leader within our organization (I-CAR, ASE, collision procedures, total loss, and specialty units)• Provides coaching and feedback with material damage business units and managers Show less • Conducted closed file audits and manager calibrations on all types of claims while part of Level Two reviews• Maintained collision industry knowledge to lead my peers and material damage business units• Controlled and reviewed multiple special reviews during my tenure with Level 2 Quality Assurance• Re-reviewer with Direct Repair Technical managers and Nationwide Agribusiness managers• Critical problem solver while assisting colleagues, local vendors, and body shops• Member of the Material Damage Quality Assurance Engagement Team Show less

  • Quality Assurance Specialist Level 1

    Jan 2020 - Feb 2023

  • Quality Assurance Specialist Level 2

    Aug 2017 - Jan 2020

  • Automotive Field Adjuster

    Nov 2010 - Aug 2017
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  BONDURANT AUTO BODY/TED'S BODY SHOP

  Feb 2023 - now

  Body Shop Manager

  • Manages day-to-day operations, including all technicians and employees • Works with insurance organizations and assists customers with insurance claims• Inspects vehicles during the repair process and performs final vehicle inspection for delivery• Provides customers and insurance organizations with quality appraisals• Administers parts and material sourcing/ordering for the facility• Ensures compliance with all State, Federal, and industry regulations and standards• Remarkable ability to assess customer/employee needs and wants in an often fast-paced setting Show less