Lisa Muhlenfeld

Experience

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  Big E's Italian Ice

  Jun 2010 - Jul 2012

  Co-Owner/Manager

  • Managed daily operations of Big E's Italian Ice business in Downtown Bozeman and at summer fairs and festivals.• Oversaw inventory, sales, and customer service to ensure a seamless experience for patrons.• Developed marketing strategies to increase brand awareness and drive sales growth.

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  David Mirisch Enterprises

  Sept 2013 - May 2014

  Student Intern / Office Assistant

  Worked as an unpaid intern during my senior year of college gaining experience in Public Relations, Promotions, and Communications. Other tasks included Non-Profit Event & Fundraiser Planning; Celebrity Bookings & Product Endorsements (Influencer Marketing); Work with Advertising Agencies; International Promotions; and Work with various Colleges and Universities.

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  Distinctly Montana Magazine

  May 2014 - Apr 2020

  Project Manager; Social Media Marketer ; Website Content Editor

  • Led the growth of Distinctly Montana Magazine's Facebook page to a 250k+ audience and second highest engagement rate in the state, only behind Yellowstone National Park.• Managed website content editing to drive increased website traffic by 3x the visitors.• Coordinated multiple projects as a Project Manager to enhance company success.

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  Distinctly Montana Gifts

  Sept 2014 - Jan 2016

  E-Commerce Store & Product Manager

  • Managed all aspects of store operations for a startup E-Commerce store, including order processing, inventory management, marketing strategy, and customer feedback.• Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction.• Administered Shopify platform by optimizing website design, managing payment gateways, and troubleshooting technical issues.

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  Social Current, LLC

  May 2016 - Mar 2020

  Founder, Senior Account Manager

  Co-owned an LLC where I executed and managed online marketing campaigns and digital media operations for 24 clients in 11 industries for small businesses across Montana and several other states.

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  Jcm Architecture

  Feb 2019 - Aug 2021

  Office Administrator

  • Managed a team of staff members to ensure efficient operations and adherence to organizational goals.• Communicated effectively with clients to address inquiries, provide updates, and build strong relationships.• Coordinated and streamlined office operations to improve workflow and increase overall productivity.

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  L.A. Design

  Aug 2019 - now

  Digital Project Manager

  • Developed a new, visually compelling website and e-commerce platform on WordPress, improving user interface and boosting online engagement by 50%, resulting in over $50,000 in sales revenue.• Implemented data-driven marketing campaigns, which resulted in a 64% boost in social media followers, customer engagement and brand awareness.• Executed innovative marketing strategies across digital platforms while optimizing website functionality and social media engagement, which significantly elevated customer interaction and brand loyalty. Show less

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  Bootcamp GIS

  May 2024 - Dec 2024

  Student