Melissa Card

Melissa Card

Call center / Key accounts manager / HR

Followers of Melissa Card2000 followers
location of Melissa CardOakville, Ontario, Canada

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  • Timeline

  • About me

    Clinical Psychologist with a background in Higher Education and Clinical Practice

  • Education

    • University of the Witwatersrand

      2007 - 2008
      M.A. Clinical Psychology
    • University of the Witwatersrand

      -
      Bachelor of Arts (Hons)
    • University of Johannesburg

      -
      Dlitt et Phil (Psychology) Clinical Psychology
  • Experience

    • Brandbox Media/ VIP 24/7

      Jan 2004 - Dec 2007
      Call center / Key accounts manager / HR

      General call center work: incoming and out bound calls• Managing key executive accounts: advertising, budgeting, marketing• Managing international executive clientele with budgets ranging between $50000 - $200000• Organization of international functions –Italy, USA, Canada, and Europe, for international client market• Translations of texts from English to Spanish and French• Recruitment, assessment, and training of new employees• Talent acquisition and retention

    • University of the Witwatersrand

      Jan 2005 - Dec 2008
      Tutor / Marker

      • Tutoring 1 st and 2 nd year students.• Marking 1 st and 2 nd year essays• Exam preparations

    • Tara Hospital

      Jan 2008 - Jun 2008
      Intern Clinical Psychologist

      In-Patient: Therapy (interpersonal, dynamic & CBT-E), psychometric assessments, and case management of adolescent and eating disorder patients• Working as part of an MDT and providing necessary feedback on assessments and therapy sessions• Art therapy with eating disorder patients• Individual, Family therapy and group work with adolescents• General administrative tasks.

    • Helen Joseph Hospital

      Jul 2008 - Dec 2008
      Intern Clinical Psychologist

      Out-Patient Department: therapy, psychometric & neurological assessments, case management, and group therapies• In-Patient Psychiatric Ward: working as part of a multidisciplinary team, assessments, diagnosis, and case management of patients• Group therapy on the psychiatric ward• Psychological consultations on medical wards and casualty• Family therapy• General administrative tasks

    • Helen Joseph Hospital

      Feb 2009 - Jan 2010
      Community Service Clinical Psychologist

      Out-Patient Department: Therapy (interpersonal, dynamic & CBT-E for eating disorders), psychometric, career and personality assessments, case management, and group therapies• In-Patient Psychiatric Ward: working as part of a multidisciplinary team, personality and psychometricassessments, diagnosis and case management of patients, and individual therapy• Development and Implementation of an outpatient eating disorder service at the HJH• Art and Group therapy as well as family interventions on a psychiatric ward• Family therapy and parent skills workshops (Rahima Moosa Hospital)• Play therapy (Rahima Moosa Hospital)• Renal Unit: assessment and implementing appropriate therapeutic interventions for patients in the unit and working as part of an MDT• Nurses training (soft skills) on how to work with a psychiatric population• In-patient consultations on medical, surgical wards and causality• Supervision and management of intern and community service psychologists• Co-ordinate and facilitate HIV counseling/training course• Input around hospital employee wellness programs• Co-ordinate and facilitate GEMP and Medical Intern training• Implement and co-ordinate volunteer program• Co-ordinate psychology dept. monthly statistics• Acting HOD for the month of May 2009• General and clinical administrative tasks Show less

    • Helen Joseph Hospital / Wits University (Joint appointment)

      Apr 2010 - Apr 2011
      Senior Clinical Psychologist

      • Supervising, coaching, training and mentoring personnel• Developing and documenting policies and procedures• Providing information and feedback on inpatients to psychiatric ward MDT • Providing psycho-diagnostic and psychometric assessments of patients with appropriate treatment plans• Case management and effective referral of patients• Counselling and leading inpatient and outpatient psychotherapy groups, couples and individuals• Project and programme planning and implementation• Managing an out-patient eating disorder service and community outreach programmes• Providing career development and guidance counselling, as well as training to medical staff• Developing, implementing and presenting HIV counselling skills training• Lecturing in Neurosciences to psychology interns, GEMP students and medical interns• Supervising and training psychology interns in psychometric assessments• Supervising community service psychologists’ psychometric assessments• Overseeing medical registrar therapy cases• Building strong working relationships and effective communication channels with management and board members• Consulting with management, advising on employee health and wellness issues• Performing as a strong leader of a cohesive team with strict enforcement of statutory regulations, quality standards, governance processes and compliance requirementsAdvisory Roles at Helen Joseph Hospital Management level:- Aligning organisational health strategies to hospital CEO objectives- Organisational Health Consultative Forum- Medical and Religious Policy and Implementation Committee- Psychiatric Ward Change and Development Committee- Development of Eating Disorder Out-patient Unit. - General administrative duties Show less

    • Private Practice

      Sept 2010 - Apr 2025
      Clinical Psychologist

      • Overseeing daily clinical operations• Counselling children, adolescents and adults as individuals, couples, groups and families to help them understand problems, deal with crisis situations and develop realistic action plans• Offering individual outpatient therapy to adult clients with wide range of psychological problems including depression, anxiety, substance abuse and trauma• Providing counselling for eating disorders, mood and personality disorders, gender and sexual identity and personal growth• Scheduling, organising and delivering comprehensive presentations on effective treatment of depression, anxiety and anger, and the skills to manage negative emotions• Collaborating with a multidisciplinary treatment team to discuss treatment plans, progress and discharge decisions• Linking clients to other programmes and community agencies to enhance treatment processes• Referring clients to other specialists, institutions and support services • Supervising psychologists on best practice, counselling techniques, assessment and consultation• Delivering workshops on a range of subjects including basic counselling skills• Training and liaising with highly skilled mental health and medical staff• Establishing outreach programmes to build strong working relationships with family practices, health and wellness staff members and management personnel• Writing reports on clients and maintaining required paperwork• Maintaining confidential records related to individual patient treatment• Performing as a strong leader of a cohesive team with strict enforcement of statutory regulations, quality standards, governance processes and compliance requirementsSpecial ProjectDeveloping and teaching a basic counselling skills course to lay counsellors, to provide basic mental health care during the global pandemic Show less

    • University of Johannesburg

      Apr 2011 - May 2022

      • Lecturing in Psychotherapy Theory and Practice (Personality and Developmental Theory); Psychopathology: Eating Pathology, Body Image, Self-esteem and Perceptions; Public Mental Health; Public policy and Critical Psychology• Developing and presenting engaging and educational lecture plans, programmes and materials• Overseeing department functions including budgeting, forecasting, scheduling and strategic planning• Recruiting, hiring, supervising, coaching and mentoring personnel• Managing student applications and supervising allocations• Managing student proposal presentations and internal review process• Overseeing student check-ins and follow-ups to ensure completion of dissertation within time-frame• Setting and conducting formative and summative assessments in person and online • Assessing and moderating curriculum and formal tests, disciplining plagiarism and cheating • Providing blackboard online teaching training to colleagues • Designing and implementing experiential therapeutic simulations • Supervising PhD candidates• Delivering presentations at academic conferences• Designing and implementing selection procedure for MA research dissertation programme Show less Teaching Obligations:Course Co-ordination: 2nd year developmental psych,3rd year therapeutic psychologyUndergrad:1st year teaching: Introduction to psychology2nd Year teaching: Developmental psychology3rd Year Teaching: Therapeutic, Psychopathology, and PersonalitypsychologyPostgrad:Honors Teaching: Developmental theory, Therapeuticinterventions, Critical and Psychoanalytic TheoriesMasters Teaching: Scope of practice, Ethics, Basic skills training, Psychometric Assessment.Clinical supervisionResearch Experience:A doctoral candidate at UJ (2012-2016)Research supervision at Honours level: I have supervised 30 Hons projectsMA research supervision: I have supervised 10 MA Minor and 5 full dissertations.I supervise 3 PhD candidates.Research interests:Psychopathology: Eating DisordersDevelopmental PsychologyPsychoanalytic TheoryQualitative Research Design Show less

      • Associate Professor Of Psychology

        Aug 2021 - May 2022
      • Head of Psychology Department

        Nov 2019 - May 2022
      • Senior Lecturer: Academic Activities

        Sept 2017 - Aug 2021
      • Lecturer

        Apr 2011 - Aug 2017
    • FVB Psychologists

      Jun 2022 - Apr 2025

      Provide individual therapy and treatment to adults and adolescents.Conduct psychological assessments.Assessment and treatment for first responders.WSIB treatment facilitation.

      • Clinical Psychologist

        Dec 2023 - Apr 2025
      • Clinical Psychologist (Supervised Practice)

        Jun 2022 - Dec 2023
    • Negative PID

      Feb 2024 - now
      Psychologist

      Providing therapy and psychological assistance to clients who have experienced any mental psychological difficulties post cyberattack or personal data breach. Provide therapy to clients who need psychological support to manage work stress and maintain healthy boundaries.

    • Ontario Provincial Police

      Apr 2025 - now
      Psychologist
  • Licenses & Certifications

    • NBI practitioner

      Solutionsfinding
    • Vinyasa yoga

      Living yoga
      May 2018
  • Honors & Awards

    • Awarded to Melissa Card
      Mail & Guardian Top 200 Mail & Guardian Jun 2019
    • Awarded to Melissa Card
      Vice Chancellors distinguished teaching award UJ Nov 2017 Most promising young teacher award.
    • Awarded to Melissa Card
      Teaching Excellence Award Faculty of Humanities Nov 2016