Charles Reilly

Experience

• 

  United States Marine Corps

  Oct 1983 - Oct 1987

  Corporal (E-4)

  Supply Non-Commisioned Officer- I was responsible obtaining, receiving, and issuing all supplies for my unit. As a Corporal I was also responsible for training and peerformance evaluations for my direct reports.

• 

  ELectronic Data Systems (EDS)

  Jun 1988 - Mar 2002

  System Administrator

  Systems Administrator/PC Specialist 1998-4/2002I was responsible for the day-to-day operations of 830 PCs in a 95/NT environment. I supervised contract employees assigned to my client team as well as coordinated the replacement and upgrade of all desktop computers. I was the technical lead for the migration of 830 PCs from Windows 3.11 to 95/NT. I installed software upgrades for desktop's in a manufacturing environment as well as providing Level III helpdesk support for all desktop related issues.Operations Team Leader 1996-1998I was responsible for the day-to-day operations and scheduling of staff in a 24x7x52 support environment. I conducted annual performance reviews of my employees. I coordinated the replacement and upgrade of all mainframe equipment, as well as coordinating all system maintenance and installs with the customer on a weekly basis.Computer operator 1988-1996I was responsible for processing the daily third shift production schedule. I assisted in the training of new computer operators. I documented operations audit requirements. I provided solutions to plant employees pertaining to their computer related questions. I ensured daily reports were provided in a timely fashion. Show less

• 

  US Air Force Reserve

  Apr 2000 - May 2014

  Non Commissioned Officer for Cargo and Special Handling work groups

  I was assigned to an Aerial Port Squadron and my primary duties are the training and supervision of all 44 Airman assigned to the Cargo and Special Handling sections in the proper procedures of working in an aerial port environment. Aerial Port requirements include the loading and unloading of all passengers and cargo at deployed locations throughout the world. This processing includes both military and civilian aircraft. I was responsible for all evaluations, awards recommendation, and discipline for both home station and deployments. Guided Airmen in their career progression through leadership and continuing education recommendations.I was also the primary Joint Inspection Instructor for my base. In this capacity I was responsible to ensure all students understood the Joint Inspection process to include following the established Standard Operating Procedure (SOP), knowledge of Air Force Manuals, and understand the communication processes established by the Air Force.I was deployed four times to the Middle East. In addition to my primary tasks during one deployment I worked with the Kyrgyzstan Immigration officials regarding the immigration of all coalition personnel into and out of the country. Show less

• 

  Transportation Security Administration (TSA)

  Mar 2002 - now

  Responsible for the daily operations at seven federalized airports in Western Pennsylvania including passenger and baggage search procedures. I am a liaison for the Federal Security Director with the stakeholders at each airport to include airport management, law enforcement, state and government agencies that have a vested interest in each airport’s operation.Management issues addressed relate to customer support, airport authority concerns, employee relations, budget, financial issues, employee training, physical security, employee career progression and employee evaluations. Show less Responsible for developing and maintaining an employee work schedule to meet operational need in a 24 x 7 operation.I used the Sabre S3 scheduling system to design and manage the staffing at Pittsburgh. TSA then migrated to Enhanced Staffing Model (ESM) scheduling system to monitor and direct the daily staffing requirements while maintaining each airports Full-Time Equivalent (FTE) staffing.I coordinated with the local management team daily ensuring staffing needs and issues reviewing the daily sign-in/sign-out sheets regarding unexpected leave and no shows.Responsible for projecting future staffing needs to align with agency’s budget requirements. Show less

  • Assistant Federal Security Director

    Apr 2009 - now

  • Scheduling Operations Officer

    Nov 2002 - Nov 2009

  • Mobile Screening Force Trainer

    Mar 2002 - Nov 2002