Shan Nath

Experience

• 

  Nexnion Solutions

  Mar 2009 - May 2010

  Network Administrator

  Managing and implementing LAN and WAN for local organisations.

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  Tulip Telecom

  Feb 2011 - Dec 2013

  Network Support Engineer

  Support,Level 1 troubleshooting of WAN links specially MPLS VPN'S based on ticket basisImplementation of new projects,which includes surveys,infrastructure and feasibility studies.Set up of POPs which is suitable for company's progress and strategic planning which cuts costs on a management basisVarious co-ordination between vendors specially optical fiber which provides end to end connectivity.Router and Switch configurations on client sides by assisting NOC persons.Effective and proper management of team members in implementing and troubleshooting cases Show less

• 

  NTT Communications

  Apr 2014 - Nov 2014

  Network Provisioner

  Working in NTT communications- NTT MSC, Global Delivery & Operations Centre (GDOC) as Network Provisioning Engineer, responsible for 24*7 global provisioning and Implementation of NTT Communications Arcstar Global IP VPN services.Designing backup strategy, ensuring scheduled/unscheduled backups as per the planProvide support for Bandwidth up/downgrade, PE/CE router or port changes, Circuit migration, Customer relocation, QOS changes, Load-sharing, adding prefix-lists etc as per Customer request.Implementation of new circuits with the help of Project Implementation team and deliver the circuits to NOC after completing the all tests successfully.Develop and maintain proper documentation (NW Diagram, Work Order, Rack Layouts and Site Blueprints). Reserving ports on PE and L2 devices and create Network Diagrams as per the Work Order from Sales Team.Abolishing the expired circuits by deleting the configuration from devices and clearing the database.Troubleshooting networking problems to ensure minimum downtime & maximum availability of network Show less

• 

  SingTel

  Dec 2014 - May 2017

  IP PROVISIONING ENGINEER

  Working in Singtel as Global IP Provision er,responsible for provisioning and implementation of Singtel backbone and value added services.Designing backup strategy, ensuring scheduled/unscheduled backups as per the planProvide support for Bandwidth up/downgrade, PE/CE router or port changes, Circuit migration, Customer relocation, QOS changes, Load-sharing, adding prefix-lists etc as per Customer request.Implementation of new circuits with the help of Project Implementation team and deliver the circuits to NOC after completing the all tests successfully.Develop and maintain proper documentation (NW Diagram, Work Order, Rack Layouts and Site Blueprints). Reserving ports on PE and L2 devices and create Network Diagrams as per the Work Order from Sales Team.Abolishing the expired circuits by deleting the configuration from devices and clearing the database.Troubleshooting networking problems to ensure minimum downtime & maximum availability of network Show less

• 

  DXC Technology

  Jun 2017 - Jul 2023

  Supporting datacenters for all accounts from APAC,EMEA & US locations.Supporting Network for more than 5000+ sites spread across the globe.Supporting Network devices such as Cisco,HP,Juniper,Huawei etcInvolved in Planning and Implementation of Network changes in the Datacenters, distribution centers and other retail sites by creating and implementing Change requests.Troubleshoot the network related issues as per the tickets raised in HPSM tool, Service now etc.Configuration and troubleshooting of Routing, Switching and Wireless technologies.Troubleshooting with the Service providers like Verizon, CenturyLink,AT&T,COLT etc and Troubleshooting issues with MPLS Networks.Support F5 Loadbalancers LTM,GTM etcSupports firewalls ASA, Checkpoint,Palo Alto etcExpert in Nexus 7K/5K 2K devicesBroad understanding in VPC/VDC/FEX/Fabricpath Show less Supporting datacenters for all accounts from APAC,EMEA & US locations.Supporting Network for more than 5000+ sites spread across the globe.Supporting Network devices such as Cisco,HP,Juniper,Huawei etcInvolved in Planning and Implementation of Network changes in the Datacenters, distribution centers and other retail sites by creating and implementing Change requests.Troubleshoot the network related issues as per the tickets raised in HPSM tool, Service now etc.Configuration and troubleshooting of Routing, Switching and Wireless technologies.Troubleshooting with the Service providers like Verizon, CenturyLink,AT&T,COLT etc and Troubleshooting issues with MPLS Networks.Moniter and troubleshooting the network using tools like WinSCP, Putty(Hp34), Wireshark, MS Visio, Jump Server, Cisco Webex, HPSM(Ticketing tool), TFTP/FTP SERVER, Cisco Prime(NCS), anf other CLI and GUI tools.Troubleshooting the LAN, WAN issues on Cisco, HP devices.Troubleshooting the Wifi Networks for multiple Wifi devices setup with different Wireless standards, features and security parameters.Troubleshooting the issues for guest internet wifi access with customers and also co-ordinating with third-party Vendors like Verizon, CTL etc.Keeping all the documents, Survey reports, and Diagrams for wireless Reports.Co-ordinating with customers during stress test, performance test, disaster recovery test (DRT) and other Network related activities.Proper documentation of network setup and change as Visio diagrams, SMTD documents, Spreadsheets, SOPs ,Knowledge articles etc.Preparing monthly link utilization report, link down time reports, device availability reports, Root Cause Analysis, PIR etc.Periodic backup of configuration, upgrade of IOS as per industry standards and Cisco recommendation Show less

  • Senior Associate, Network Operations (Team Lead)

    Mar 2018 - Jul 2023

  • ITO SERVICE DELIVERY CONSULTANT II

    Jun 2017 - Feb 2018
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  Ørsted

  Jul 2023 - now

  Senior Technology Consultant