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Suetenia Chewe

Suetenia Chewe

Web Administartor

Followers of Suetenia Chewe73 followers
location of Suetenia CheweCity of Johannesburg, Gauteng, South Africa

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  • Timeline

  • About me

    Customer Support Specialist

  • Education

    • CTU

      2008 - 2008
      ACE - Adobe Certified Expert Graphic & Web Design

    • Hoerskool Piet Potgieter

      2003 - 2006

      Activities and Societies: Cheerleading group I was a cheerleader and involved in the arts & culture programs

  • Experience

    • Foundation for Professional Development

      Feb 2012 - Jul 2015
      Web Administartor

      I design, develop and maintain websites that fall under the Foundation for Development umbrella. I also do bulk mailers and I maintain the company's intranet.

    • Mac Money

      Jul 2015 - Mar 2021
      Helpdesk Support & Jasper Report Creator

      Jasper report creationSupporting nationwide field agents for the Coca Cola groupTroubleshooting of the field agents app and onsite back office systemTelephonic support to new and exsisting customers

    • Omnea Pty Ltd

      Sept 2021 - now
      Customer Support Specialist

      Responsible for daily KYC and AML onboarding compliance processAssigning and attending to the Helpdesk tickets and adhering to the SLAManage customer queries on different support channelsTraining manual creation for new onboardingsSystem troubleshooting and liasing with developersProviding support to a multi-cultural client baseContinious telephonic support to new and exsisting customers

  • Licenses & Certifications

    • ADOBE ACE MASTER

      ADOBE

  • Volunteer Experience

    • Marketing, Events & Sponsorship Coordinator

      Issued by Masenamela Foundation on Dec 2013
      Masenamela FoundationAssociated with Suetenia Chewe

    • Graphic Designer volunteer

      Issued by DKMS US on May 2012
      DKMS USAssociated with Suetenia Chewe