
Mario Martin

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About me
Manager at PT Teletama Artha Mandiri (Member of Erajaya)
Education

Institut Pertanian Bogor (IPB)
2003 - 2008Bachelor of Science (B.Sc.) Inorganic Chemistry
SMAN 19
2000 - 2003IPA
Experience

Carrefour Indonesia
Oct 2009 - Aug 2011- Maintain stock level to avoid shortage/stock out or overstock- Setting order parameter- forecast stock level for promo/event/seasonal- Maintain all item master data- Colaborate with top 10 supplier to develop any initiatives in supply chain - developing CSR Program- do product testing- handling all customer complain- give a training for excellences service to all staff/employee- customer survey
Business Replenishment & Supplier Supply Chain Strategic Coordinator
Feb 2010 - Aug 2011Assistant of Customer Service Manager
Oct 2009 - Feb 2010

PT AXIS Telekom Indonesia
Aug 2011 - Aug 2014Executive Traditional Channel- Manage Retailer program to more than 100K traditional retailer (Regular & Key Retail Outlet)- Maintain incentives payment- Budget monitoring- Reporting all retailer performance- Forecast distributor sell in allocation- Define distributor KPI's and Commission- Supporting all initiatives development

PT Teletama Artha Mandiri
Aug 2014 - May 2018Assistant ManagerWork at PT. Teletama Artha Mandiri (Member of Erajaya Group of Companies) as Asst. Manager of marketing, principle releation, and sales support.Handle brand Apple (one of most expensive brand) is an exciting experience.My responsibilities are:- Monitoring and maintaining demand planning (include forecasting, PO, sales report, and related). Not only for PT. TAM but also iBox and Erafone.- Calculate and define price of product (Pick Up Price & Recommended Selling Price/SRP), blending COGS, and maintaining margin.- Monitoring budget: Channel Development Fund from Principle and Company OPEX- Supporting all marketing & channel activities: Newspaper or online Adv, Sell Out Program (Cashback, bundling, etc), Frontliner incentives & reward program, refund/price protection policy.I also have a responsibility to support all Intel Marketing Program (CMDF) in Oct 2014-Jun 2015 Show less

PT. Erajaya Swasembada, Tbk.
May 2018 - nowProduct ManagementHandling and developing Channel Progam, coordinate with Principal in order to distribute iPhone and iPad optimally, manage Pricing, demand planning, national retail program, marketing activity, etc.
Licenses & Certifications
- View certificate

Marketing Foundations: Integrated Marketing Strategies
LinkedInAug 2024 - View certificate

Customer Service: Handling Abusive Customers
LinkedInAug 2023 - View certificate

Creating Positive Conversations with Challenging Customers
LinkedInAug 2023 - View certificate

Customer Service: Problem-Solving and Troubleshooting
LinkedInAug 2023 - View certificate

Building Business Relationships
LinkedInAug 2024 - View certificate

Business Process Improvement
LinkedInJun 2024 - View certificate

Building Rapport with Customers
LinkedInAug 2023 - View certificate

Customer Service Foundations (2020)
LinkedInAug 2023 - View certificate

Customer Service Foundations (2020)
LinkedInAug 2023 - View certificate

Serving Customers Using Social Media
LinkedInAug 2023
Honors & Awards
- Awarded to Mario MartinPasukan Pengibar Bendera Pusaka Tahun 2002 Tingkat Kota Jakarta Barat Pemerintah Kota Jakarta Barat Aug 2002
Languages
- enEnglish
- inIndonesian
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