Talk to sales Try for Free
Ann Marie Grace F. Luciano

Ann Marie Grace F. Luciano

General Manager

Followers of Ann Marie Grace F. Luciano380 followers
location of Ann Marie Grace F. LucianoMetro Manila, National Capital Region, Philippines

Connect with Ann Marie Grace F. Luciano to Send Message

Connect

Connect with Ann Marie Grace F. Luciano to Send Message

Connect

  • Timeline

  • About me

    Credit Cards Operations Manager at Wells Fargo Enterprise Global Services, LLC- Philippines

  • Education

    • Phil. School of Business Administration, QC

      1997 - 2001
      Bachelor of Business Administration (B.B.A.) Accountancy and Business/Management

  • Experience

    • Teleperformance

      Feb 2004 - May 2011
      General Manager

      Operations Head, managed multiple verticals, TELCO Customer Service/Sales (for US & NZ clients), Technical Support (DSL and Printer Support) LOB's

    • Bank of America

      Feb 2012 - Nov 2014
      Operations Manager

      Consumer Customer Service LOB Manager, Credit Card

    • Wells Fargo

      Jan 2015 - now

      CCS, Credit Card Collections LOB PhP Head

      • Vice President Credit Cards Customer Service Operations

        Jan 2015 - now

      • Operations Manager

        Jan 2015 - now

  • Licenses & Certifications

    • A+, C-Suite presentation

  • Honors & Awards

    • Awarded to Ann Marie Grace F. Luciano
      Quezon City Academic Scholar Quezon City Government Scholarship Services (QCGSS) Jun 1997