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Parmod Kumar

Parmod Kumar

Customer Care Executive

Followers of Parmod Kumar144 followers
location of Parmod KumarPortland, Maine, United States

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  • Timeline

  • About me

    Consultant at HCL America, Inc.

  • Education

    • MONAD UNIVERSITY

      -
      Bachelor of Commerce - BCom Business/Commerce, General 1st

    • Norton Institute of Management and Technology

      -
      Graduation Diploma in IT (GDIT Computer/Information Technology Administration and Management 75%

    • U.P. Board

      2000 - 2001
      12th Standard Business/Commerce, General 60%

    • Haryana Board

      1998 - 1999
      10th Standard 57%

  • Experience

    • Serwizsol Solution Pvt. Ltd.

      Aug 2005 - Oct 2006
      Customer Care Executive

    • Wipro BPS

      Oct 2006 - Sept 2007
      Technical Support Executive

    • Dell International Services India Private Limited

      Sept 2007 - Oct 2014
      Client Technical Support Sr. Associate

    • EVRY India

      Mar 2015 - Nov 2017
      Team Leader

    • EVRY Latvia

      Nov 2017 - Jan 2019
      IT Support Technical Lead

    • HCL America, Inc.

      Mar 2019 - now

      • Consultant

        Jul 2022 - now

      • Associate Consultant

        Mar 2019 - Jul 2022

  • Licenses & Certifications

    • ITIL Foundation

      AXELOS Global Best Practice

    • Microsoft Certified Solutions Associate

      Microsoft

    • Microsoft Certified Professional

      Microsoft

    • Exam 703: Administering System Center Configuration Manager and Cloud Services Integration

      Microsoft
      Nov 2018
      View certificate certificate

  • Honors & Awards

    • Awarded to Parmod Kumar
      Employee Of the Month EVRY India HR Jul 2016 Rewarded as employee of the month for excellent project and team handling
    • Awarded to Parmod Kumar
      100% Attendance Award Dell HR
    • Awarded to Parmod Kumar
      Employee Of the Month Dell HR Received various such awards for excellent customer handling and best performances
    • Awarded to Parmod Kumar
      Employee of the Quarter Dell HR