Damian Barnes

Damian Barnes

Customer Service Representative

Followers of Damian Barnes11 followers
location of Damian BarnesPortsmouth, Virginia, United States

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  • Timeline

  • About me

    Computer Repair Technician Team Lead

  • Education

    • Tidewater Community College

      2019 - 2022
      Associate of Arts and Sciences - AAS Information Technology
  • Experience

    • Amazon

      Nov 2014 - Jan 2015
      Customer Service Representative

      Seasonal Customer Service Representative

    • Cinema Cafe

      Oct 2015 - Feb 2020
      Server
    • Dillard's Inc.

      Jan 2020 - Mar 2020
      Dock and Housekeeping Associate
    • MasTech Advanced Technology

      Aug 2020 - Oct 2020
      Field Service Technician
    • Virtucom, Inc.

      Oct 2020 - Sept 2023

      *Ensure accurate inventory of hardware, software, and other equipment and material*Serve as a mentor to lower-level technicians in technical repair, customer service, and business operations*Identify, request, and control the inventory of repair parts*Assist with the organization and distribution of technology-based material for classroom use.*Diagnose and repair network connectivity and hardware issues *Monitor help desk software to triage and prioritize support requests*Develop and conducts comprehensive training for district technicians*Develop and maintain knowledge base Show less

      • Computer Repair Technicain Team Lead

        Mar 2022 - Sept 2023
      • Computer Repair Technician

        Oct 2020 - Mar 2023
  • Licenses & Certifications