Ben Vickery

Experience

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  Computershare

  May 1996 - Mar 2017

  Manage the lifecycle of products and services in relations to shareholder Annual General Meetings in accordance with industry requirements, propose developments and enhancements as required by the businesses, clients and end users. Enhance existing and develop new products and services for FTSE 350 companies, mutual society and member-based organisations, offering a fresh, professional approach to meetings and votes of all sizes.Manage every aspect of meeting requirements, ensuring full regulatory compliance as well as maximising engagement with members or investors. Maintain third party supplier relationships to ensure KPI and SLAs are met. Drive innovation and ensure that enhancement requirements to their solutions are delivered in time and to specification.Facility user acceptance testing of new software and solution enhancements and track and deliver feedback to technology delivery teams.Act as region industry expert and be the go-to for internal stakeholders, management, competitors and clients.Manage a team of experienced staff using proven methodology and innovative technology, together with a comprehensive understanding of the regulatory framework to support clients in mitigating risks, controlling costs, ensuring accountability and continuity in dealing with key stakeholders. Show less Act as interface between technology development groups and business stakeholders to gather product changes and enhancements. Analyse wants and needs, consider alternatives and document requirements. Evaluate requirements against existing or outstanding request to help prioritise item.Meet with technology development teams to present enhancements and define effort, time and costs.Attend regular development backlog meetings to understand business-wide priorities and communication to key stakeholders. Attend regular global forums to discuss regional system development, improvements and evaluate changes that may be applicable to the UK.During initial roll-out, maintain relationships with key end users and gauge feedback and act as point of contact. Show less Component test specific modifications to data capture and workflow software and provide detailed feedback to development team. Manage progress of software development to ensure pre-defined schedules are adhered to. Complete any software changes necessary to Eastman workflow components and test changes made. Provide knowledge support in connection with Eastman components to development team, testing team, product support team and work closely with other sites around the globe in a support capacity. Show less

  • Product Manager > Meeting Services

    Jun 2006 - Mar 2017

  • Business Analyst

    Apr 2004 - Jun 2006

  • IT Support Specialist > AGMs

    May 2002 - Mar 2004

  • Global Product Specialist

    Oct 2001 - Apr 2002

  • Integration Testing and Development Technician

    Apr 2000 - Sept 2001

  • General Share Registry Roles

    May 1996 - Apr 2000
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  Lumi Global

  Apr 2017 - Jul 2017

  Technical Consultant > AGM Event Technology Delivery

  Providing first and second line technical support of handset voting technology at UK FTSE 350 and European shareholder AGMs.

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  The North Wiltshire Badminton Project

  Sept 2017 - now

  Level 2 Foundation Badminton Junior Coach

  Foundation coach focusing on introduction and development of Badminton skills to junior players from 5-11 years old. Qualified Badminton England Level 1 and 2 coach.

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  Cloud Direct

  Dec 2017 - Nov 2018

  Product Manager > Connectivity and Cloud

  Product specialist for connectivity and cloud-based solutions including ownership of products and services to ensure the organisation meet objectives and the needs of customers and partners.

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  Claranet

  Jan 2019 - Jul 2020

  Product Manager - Cloud Business Unit

  Provide product management and lifecycle ownership of platform, cloud and continuity services. Act as point of contact with software suppliers and internal stakeholders.Specialising in Private Cloud services, ensure the service is fit for purpose, maintain the relevant resources and documentation, investigate the market and development new products and services to complement the portfolio.

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  Crowdys Hill School

  Sept 2020 - now

  Responsible for planning and setting the direction of careers provision. Manage school careers and workplace learning syllabus and organise whole school careers events. Engage pupils through careers ambassadors and aspiration assessments. Find opportunities to learn about the workplace through connections with local organisation. Research, develop, co-ordinate and monitor suitable and sustainable work experience placements.Liaising with partners and stakeholders to ensure that our young people are able to fulfil their future aspirations of further education or employment. Show less

  • Careers Lead

    Sept 2022 - now

  • Work Experience Coordinator

    Nov 2021 - Sept 2022

  • SEN Teaching Assistant > BSL

    Sept 2020 - Jul 2022