Patty Kienberger

Experience

• 

  Fraport AG

  Jul 2009 - Jul 2009

  Internship Trainee
• 

  Aramark

  Dec 2013 - Nov 2017

  • Managed customer complaints & ensured prompt resolutions• Implemented and monitored guest and staff safety protocols• Responsibility of cash managements and finalization of cost sheets• Direction of team meetings of internal improvement for processes• Onboarding for new employees• Supervision over a team of 10-15 people• Stock Management • Order Management• Ensured seamless transactions and customer satisfaction• Processed customer refunds

  • Team Leader - Aramark - Commerzbank Arena Frankfurt (Part-time)

    Dec 2015 - Nov 2017

  • Catering Service and Facility Management - Aramark - Commerzbank Arena Frankfurt (Part-time)

    Dec 2013 - Dec 2015
• 

  Measlychocolate.de

  Jan 2015 - Jun 2022

  Content Creator & Photographer
• 

  Reisebüro Bühler - Lufthansa City Center

  Aug 2015 - Jan 2018

  Apprenticeship at Lufthansa City Center

  • Organized trips & hotel stays, ensuring seamless logistics & guest satisfaction• Provided personalized destination guidance and recommendations to clients• Managed rental car bookings, coordinated vehicle selection and availability• Visa management for international travel• Managed client requests and correspondence with hotel/airline

• 

  Holiday Moments Tourism LLC

  Jan 2018 - May 2019

  Sales Executive

  • Organized trips & hotel stays, ensuring seamless logistics & guest satisfaction• Planned tour operator brochures to effectively market travel packages• Developed detailed itineraries for group travels• Managed client requests and correspondence between hotel/airline• Translated tour operator brochures into German language• Organized and executed familiarization trips for tour operators

• 

  Just us & Otto UAE

  May 2019 - Feb 2020

  Project Manager

  • Planned and organized events from logistics to execution• Created marketing strategies for travel related projects and clients• Produced engaging social media content to enhance brand presence• Developed compelling content for newsletters, flyers and presentations• Hostess management for events• Led client and supplier meetings

• 

  German Tech Machinery LLC

  Feb 2020 - Jan 2021

  Personal Assistant to General Manager

  • Booked and organized business trips• Managed correspondence and phone calls with clients and business partners• Coordinated diary to ensure seamless meetings and appointments• Implemented and maintained administrative systems to streamline workflow• Prepared company presentations• Ensured that deadlines and internal processes are followed

• 

  Migua Middle East

  Jan 2021 - now

  • Optimizing supply chain logistics• Streamlining business operations and processes• Processing purchase orders• Office management• Planning marketing strategies and overseeing activities• Managing budgets and forecasts• Client relations• Assisting managing director• Onboarding of new employees• Implementation of internal processes• Preparation of monthly sales reports• Cost calculations and estimations • Handled administrative tasks• Oversaw office and inventory management• Executed marketing initiatives to promote products• Managed payments and petty cash• Client relations• Processed purchase orders• Implemented internal processes• Assisted managing director • Handled administrative tasks• Supported operations manager and managing director• Creation of marketing plan and advertising material• Processed purchase orders• Office and inventory management

  • Operations Manager

    Jan 2024 - now

  • Administration Manager

    Dec 2021 - Jan 2024

  • Sales Administrator

    Jan 2021 - Dec 2021