Jamie Wagner

Experience

• 

  Ford Motor Credit Company

  Sept 1999 - Jun 2007

  Team Leader, Trainer, Dealer Services

  As a Team Leader I supervised 14-16 customer service representatives. As a Trainer I created and facilitated curriculum for the entire Customer Service Center at Ford Motor Credit. In Dealer Services I approved/denied proposed credit deals and worked with the finance personnel at the dealerships to try to put vehicle deals together. I also prepared dealer credit packages for any dealerships who had floorplans financed with Ford Motor Credit.

• 

  ConAgra Foods

  Jul 2007 - Jan 2016

  Work with the ConAgra Foods Foundation to engage employees and community in company’s signature cause• Manage the employee service and volunteerism strategy for 30,000 employees, executing events across multiple corporate and manufacturing locations• Report out on volunteer data & analytics to senior leadership and for industry accolades such as the Dow Jones Sustainability Index and Civic 50• Manage relationship with vendors, contractors and agencies in support of corporate philanthropy efforts• Partner with Foundation on awarding employee matching gifts and board service grants• Facilitate company-wide United Way giving campaign resulting in more than $1million donated annually• Engage the external community in child hunger cause efforts, including Shine the Light on Hunger and Child Hunger Ends Here 5k Run and cause marketing campaign• Collaborate with local nonprofit partners to assist in alleviating community issues at the root.• Champion creation and implementation of company-wide skills based volunteerism/ pro bono service program Show less Department liaison for ConAgra Foods Foundation with regard to community management and storytelling. Employee volunteerism lead- managing relationships with vendor and agencies, coordinating volunteer activities, and reporting on volunteer hours and analytics to SLT. Partner with Foundation, Marketing and other cross-functional teams to engage employees- as well as the external community- in child hunger cause efforts. Project leader and primary communicator for the Consumer Affairs department. Assist with development, coordination and facilitation of training to Quality organization team members. Assisting with creation and implementation of company-wide skills based volunteerism program. Show less Manage the social embassies for ConAgra Foods as it pertains to the Child Hunger Ends Here cause marketing program. Monitor conversation among consumers, respond to questions and suggestions and proactively post to promote engagement with fans of the ConAgra Foods Facebook page and twitter handle. Work with blogger ambassadors to generate content and attend events to promote the Child Hunger Ends Here campaign. Work with agency personnel to manage relationship with artists and maximize impact from media opportunities. Travel to food banks and with mobile food pantry initiatives to engage followers and encourage volunteerism. Work closely with the ConAgra Foods Foundation to raise awareness of the issue of child hunger and in conjunction with Feeding America in their hunger aiding initiatives. Encourage employee involvement in volunteer activities, particularly in relation to child hunger. Show less

  • Communication Specialist - Communication & External Relations

    Jul 2007 - Jan 2016

  • Senior Communications Specialist - Consumer Affairs

    Jun 2013 - Jan 2015

  • Community Manager- Social Strategist

    Feb 2012 - Jun 2013

  • Team Leader

    Jul 2007 - Feb 2012
• 

  BH Media Group

  Aug 2016 - Feb 2018

  Employee Engagement Manager

  Promoting employee retention with particular focus on diversity & inclusion, employee resource groups, communication, employee development and wellness. • Created programs and initiatives that unified employees around BHMG corporate values and culture.• Coordinated ongoing celebrations, training, special events and volunteer activities.• Worked with Marketing, Communications and PR teams company-wide to develop compelling graphics and employee communications. • Created brand new onboarding program for all new hire candidates to more appropriately welcome them to the company, their team and their role, as well as the local area if they were transplants to Omaha.• Instituted first employee resource groups and facilitated conversations surrounding diversity and inclusion efforts for the company.• Rebranded employee service award program and assisted with creation of recognition program for employees who go above and beyond in customer service. • Provided tours of the Freedom Center (OWH printing facility) and hosted guests during Berkshire Hathaway shareholders meetings to teach them about the World-Herald and surrounding Omaha community.• Met regularly with c-suite to discuss initiatives and provide perspective of other employees within the company. Show less

• 

  Lincoln Financial Group

  May 2018 - Oct 2018

  Communications Consultant
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  Omaha Public Power District

  Nov 2018 - now

  I get to help our customers and community members - especially those who are struggling most - with energy efficiency solutions and upgrades so that they can save money and we reduce the amount of energy we need to produce.

  • Product Manager - Community & Resource Adequacy Engagement

    Nov 2024 - now

  • Community Relations Project Manager

    Nov 2018 - Jan 2025