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Aija Busveite

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Riga, Latvia

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Timeline
About me
Customer manager at Swedbank Latvija
Education
- Biznesa Augstskola 'Turiba'
  2008 - 2012
  Master of Business Administration (MBA) Business Economics
- University of Latvia Faculty of Business, Management and Economics
  1998 - 2000
  Master's degree International Business
Experience
- Swedbank Latvija
  Oct 2002 - Oct 2021
  Process efficiency and development projects in Retail Banking and Document management area; New processes/tools implementation; Processes alignment in Baltics. Team leading; Achievement of business results; Coordination of work processes in branch/unit; Development of teams motivation and competences; High quality service. Servicing of different segment customers about banking products; Expanding of clients portfolio.
  - Project Manager
    Feb 2011 - Oct 2021
  - Head Of Department
    Apr 2005 - Jan 2011
  - Customer Service Manager
    Oct 2002 - Mar 2005
- Swedbank Līzings SIA
  Dec 2022 - now
  Customer Service Manager
  Financing solutions for private lease customers; Sale of insurance products; Initiation of process improvements.
Licenses & Certifications
- Google Project Management
  Grow with Google on Coursera
  Sept 2024
  View certificate
- Lean Management and Manufacturing Expert
  Six Sigma Academy Amsterdam
  Mar 2024
  View certificate