Jeff Balch

Experience

• 

  Jarco Aerospace

  Jun 1989 - May 1990

  Mechanical Designer

  Manufacturing process planner, jig, fixture & production sequence design using Autocad for the machining of experimental compressor blades for Pratt & Whitney and GE turbofan engines. Low production test blades were fully machined using multi-axis CNC equipment, parts cut from billet stainless and titanium.

• 

  J&M Laboratories

  Jul 1990 - Jun 1996

  Mechanical & Electrical Design Engineering Manager

  A Fortune 500 Inc company, the fastest growing privately owned company in GA in the mid 90's. Specialized in the design and manufacture of melt-blowing and spunbond systems. OEM manufacturer of nonwoven fabric production machinery and adhesive dispensing equipment for the assembly of medical disposables and hygiene products. Direct responsibilities included machine design and electrical control systems for high tolerance production lines.

• 

  University of North Georgia

  Jun 1996 - Nov 2012

  Provide technical assistance, project management, contract negotiations and vendor liaison for various LAN connected systems:- Access Control (off line and on line systems)- CATV- Genetec IP CCTV- Federal APD Parking System Gate Controllers- Digital Signage & Video Walls- ResNet NetworkingProvide systems support for all Auxiliary Enterprise Activities that include Housing Operations, Food Services, Stores and Shops, Health Services, Transportation and Parking, Print Services and Vending Operations. Show less Management & technical oversight for Campus & Dormitory Infrastructure, LAN, Wireless, Windows/Netware Servers, PC Lifecyle and Client Computing. Performed campus wide migrations involving Ethernet, FDDI, FastE, GigE and 10GigE. Public/private IP Address Management, VLAN Design, SAN Administration. Direct management of the switching/routing configuration for more than 6500 Ethernet ports and 100+ switches. Responsible for data center design, power distribution and HVAC infrastructure, OSP copper/fiber and inside structured cabling.Directed and planned campus wide client OS upgrades from Windows 3.x through XP. Designed and implemented the University's first Directory Services platform using Novell's NDS/eDirectory, various email and web platforms, server to server migrations with a production run totaling 10+ years. Configured and placed into service, Novell Zenworks to handle PC Lifecylce Management, Imaging and Remote Management for 1200 computers campus wide. Show less

  • Technical Services Manager | Auxiliary Services

    Jul 2010 - Nov 2012

  • Infrastructure Services Manager | Information Technology

    Jun 1996 - Jul 2010
• 

  MXN Corporation

  Nov 2012 - Oct 2018

  Technical Support Manager

  A Hewlett Packard 'Advanced Networking'​ Specialist Partner and Mitel Silver Partner. Awarded the highest Mitel Partner Performance Index rating of 110, earning the Operational Excellence designation. At MXN we design, install and support highly efficient and cost effective networking and VoIP systems. Summary***********Provide installation & technical assistance for networking & VoIP projects. Led the development & deployment of MXN's VoIP management & monitoring platform for US & Canada.Duties********System design, spec and quote preparationsSystem installation and deploymentDeveloped annual support contracts & pricingPerform onsite & remote system upgradesRemote technical assistance & troubleshootingSales EngineeringSkills*******VLAN & IP routingIP Call ControlIP & Generic SIP phonesSIP & Digital trunkingSIP Session Border ControllersUnified Communication platformsAudio/Web conferencing applicationsIP voicemail integrationSIP & WiFi based soft phonesStructured Cabling & OSPProject & Systems ManagementElectrical and Mechanical systemsVisit us at mxncorp.com770.926.1884 Show less

• 

  University of North Georgia

  Oct 2018 - now

  • Project Manager | Facilities & Capital Planning

    Sept 2019 - now

  • Network Administrator | Information Technology

    Oct 2018 - Sept 2019