Vivek Bhatnagar

Experience

• 

  Wipro Infotech

  May 2013 - Jun 2017

  Network Engineer- Network management

  Key responsibilities-From 2016- 2017- Taking daily meetings with the Client for daily operations and network activities to be performed by Engineers. Leading and ensuring service delivery of web based applications and services. Provisioning new links (MLL and MPLS) lease lines.Manage change requests by client and consult for Tolerance, Scope, and Differential cost analysis.Managed access control to end users for Internet and Intranet services. Manage vendors and team deployment for new site integration in coordination with ISP.Handling Escalations by stake holders and ensuring service delivery standards for operations and incidents raised by client and various stake holders.From 2015- 2016- Implemented Firewall Inbound and Outbound rules for systems connected in network.Controlled network ports of UDP and TCP/IP protocols systems according to guidelines provided by MeitY and DeitY.Antivirus reporting(to UTM- Unified Threat Management) and implementation of policies, Collecting logs and forwarding to requesting authorities(NIC HQ, MeitY and Deity) for reported IPs. Reporting on bandwidth consumption and data transfer beyond beyond given limits.From 2013- 2014-15- Managed L2 services for client site, Network troubleshooting, troubleshooting network based web applications and raised incidents, daily system troubleshooting for network related issues. Upkeep of L2 devices(Core Switch and unmanaged switches. Worked as network support engineer to provide support to Security admin team and Routing Admin team, upkeep proper functionality of Router, L2 and L3 WAN switches(Cisco) in coordination with Admin team. To coordinate and manage ISP(Media and Transmission) for maximum network Up time.Managed Video conferencing devices(Aethra, Lifesize and Cisco), schedules and booking. Show less

• 

  Trimax IT Infrastructure & Services Ltd

  Jul 2017 - Nov 2020

  Network enigineer- Network management

  Key responsibilities-From 2017- 2020- Network management and monitoring. Consulting client(NIC- National informatics Center, Gurgaon region) on possible solutions to reduce downtime and uninterrupted network services.Planning and strategy development for various network based services and events.Determining change request's scope and cost for, if it can be managed with in tolerance.Analyze ongoing issues in network services and provide relevant solutions through consulting with network technology specialist team.Incident management in coordination with ISP, site coordinator and configuration team.Manage team for network activities, feasibility and provisioning of new sites for services in coordination with ISP, end user site and other stake holders.Manage project and events involving Prime minister of India, President of India and other VIP officials, which are predominantly based on network(Internet and Intranet).Obtaining and Maintaining day to day reports of MLL and MPLS links of integrated sites in network.Manage access control to end user for internet and Intranet services(NIC net- Central Govt. own network) Gurgaon region. Manage hard as well as soft video conferencing systems configuration and schedules specially in covid-19 pandemic times. Show less

• 

  VeeAR Analytics Inc.

  Mar 2022 - now

  • Operations Manager

    Mar 2022 - now

  • Business Development Manager

    Mar 2022 - now