Debra Kinzer

Experience

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  Tabak & Tepper / Pitman, Kyle, & Sicula, SC

  Jan 1999 - Jan 2003

  Office Manager

  Responsible for staffing and human resources, managing advertising accounts, maintaining computer network, purchasing, and backup accounting support• Implemented new case management system, created new processes and billing procedures, and trained employees • Established standard procedures in preparing medical claims packages and litigation cases• Interacted with medical providers, insurance representatives, and legal entities in resolving claims issues, and prepared settlement demands and litigation materials Show less

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  Grzeca Law Group

  Jan 2003 - Jan 2006

  Firm Administrator

  Responsible for firm’s office management, hiring, training, benefits administration, information technology, client service and business development, and facility management• Initiated technology solutions to integrate with existing office practices • Implemented web-based case management system • Collaborated on a project with management to improve client billing procedures

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  American Appraisal

  Oct 2006 - Mar 2015

  Manager-Administrative Support Services

  Responsible for managing daily operations of the firm’s U.S. report services and administrative services while leading firmwide initiatives to improve business procedures• Managed departments, including scheduling, training and development, budgeting, hiring • Led projects to increase production and scope of services • Implemented business development site in SharePoint, with branded templates, 400 supporting slides, and provided firmwide training • Utilized standard project management practices and Lean methodologies to create process improvements • Oversaw firm's Office Services and records management procedures Show less