Beth Moshier Wallin

Experience

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  NCR Comten

  Sept 1979 - Feb 1989

  Advanced Electronic Assembler

  Quality assurance, soldering, wire harnasses, wire wrap, power supply and cable essembly. Worked directly with engineers change orders in refurbishment and new product design.

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  UNIVERSITY OF MINNESOTA

  Aug 1990 - Jun 2010

  Program Coordinator, Sr. Office Supervisor, Clinic Asst. Central Service Reprocessing Tech

  Served as a main contact for for Advance Specialty Training for Pediatric Dentistry, 24 month CODA accredited graduate program. Maintained Peoplesoft student records, admission, registration and course guide. Developed and communicated clinical rotation, didactic and faculty teaching schedules. Maintained, organized and presented required evidence sufficient to pass the most recent accreditation process. Responsible or organizing candidate interviews and graduation ceremonies. Maintained communication and affiliation agreements with three hospitals and seven rotations. Created and standardized program procedures for 11 residents, 5 FT and 6 PT instructors to ensure requirements were fulfilled. Supervised the front desk operations for 10 dental clinics within the School of Dentistry. Directly supervised 15 FTE positions. Responsible for writing position descriptions and vacancy posts, hiring authority, trained, evaluated, coached, rewarded, disciplined and terminated in few cases. Responsible for all aspects of patient satisfaction and service disputes. Planned and implemented a call center for routing all incoming calls. Limiting the caller wait time, numerous transfers and unsatisfied patients. Implemented several procedural changes associated with, then new, privacy practices Show less

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  University Hospitals and Clinics

  Aug 1990 - Jan 1994

  Sterile Stores Reprocessing Tech

  Cleaned, packaged and sterilized Operating Room equipment, supplies, clothing and instruments. Assemble kits, deliver supplies ordered replacements

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  Target Fulfillment Center

  Sept 2011 - Dec 2011

  Warehouse, stock select

  Prepped, picked, security cage, stock out/mark out, first receipt and QA. Insuring the order that went to shipping was on time and accurate.

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  Taymark via Volt

  Jan 2012 - Apr 2012

  Event planner

  Processed phone orders for Prom. Provided excellent customer service and instilled confidence that the customer had contacted the right company for their needs.

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  St Paul Oral Surgery

  Jun 2012 - Nov 2012

  Front Desk Coodinator

  Lead by example, demonstrating patience, compassion and understanding. Possess excellent written and oral communication skills. Ability to prioritize and stay organized under pressure. Reception ServicesSchedulerFinance and InsuranceRecords and Registration

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  Making Ends Meet

  Nov 2012 - now

  Operations manager

  Expediter, exceeding customer expectations. Product quality checks, promise dates and first contact.