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SunilKumar Pattabiraman

SunilKumar Pattabiraman

Team leader operations

Followers of SunilKumar Pattabiraman286 followers
location of SunilKumar PattabiramanChennai, Tamil Nadu, India

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  • Timeline

  • Skills

    Expertise in dialer products like avaya and cymphony
    Expertise in implementing hybrid collection strategy
    Bpo
    Call centers
    Service delivery
    Leadership
    Crm
    Vendor management
    Cdd
    U.s. foreign account tax compliance act
    Sme crs

  • About me

    >>A career professional with significant experience in Due diligence – KYC for RBWM, FATCA Enhanced review for Private Banking – INM, Tele Sales and Collections, Call Center Operations, and service delivery and Business strategy implementation. >>Subject matter expert in dealing Tele Sales and Collections, FATCA documentation and principles, CRS. >>14 years of experience in BFS sector.

  • Education

    • Don bosco tirupattur

      1991 - 1997
      Science

    • University of Madras

      1997 - 2001
      Bachelor of technology (b.tech.) chemical

  • Experience

    • Allsec technologies

      Nov 2002 - Jun 2008
      Team leader operations

      worked as a team leader – operations at allsec technologies (www.allsectech.com), which is a pure play leading bpo and a multimedia contact center in chennai – india

    • HSBC

      Jun 2008 - May 2017
      Asst manager operations

      a career professional with significant experience in due diligence – kyc for rbwm, fatca enhanced review for private banking – inm, tele sales and collections, call center operations, and service delivery and business strategy implementation.

    • Standard chartered gbs pvt ltd

      Jun 2017 - Sept 2020
      Manager cdd

      cdd professional with exceptional skills, handling team of cdd preparatory review for private banking and commercial banking clients of europe, middle east and south asian countries. capacity planning basis the forecast, fte billing. cdd operations, india retail and business banking onboarding - capacity planning basis the forecast, fte billing.

    • Standard Chartered

      Oct 2020 - now
      Senior manager cdd coe

      managing multiple market’s extensive team reviewing high risk clients in both individual and business banking client managing onboarding and periodic review teams for retail and business banking clients of falkland island and east african countries

  • Licenses & Certifications

    • Lean Six Sigma Green Belt Certification

      Benchmark Six Sigma
      Sept 2020