Mariana Basconsel

Experience

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  Multisoft S.A.S

  Jan 2001 - Jan 2003

  Responsible for Customer Service, Administration, and Training
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  Lempert S.A.

  Jan 2003 - Sept 2005

  Functional Analyst, Pre-Sales and Training

  Functional Analyst, Pre-Sales and Training at Lempert S.A. 2003 -2005 Experiences throughout Argentina and Chile developingbrainstorming and testing functions for the Ion SoftwareHR (Presentation, Sales and training, and implementation)

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  KONECTA ARGENTINA

  Oct 2005 - Oct 2018

  Senior Manager HR KONECTA/ALLUS/ ACTION LINE

  Set up and be the Manager of HR Department with more than 150 collaborators, integrating the areas ofRecruitment and Hiring, Training and Development, Customer Serviceinternal customer (HRBP) and Reception. Since 2009 I have led processes ofStandardization, Certification, besides Recertification of the COPC standard(Being the first company in Latin America to do so).I have continuously designed and improved the processes ofPerformance Evaluation, Design, and Organizational Structure, Climate Survey, Evaluation ofPotential, Career Plan, Motivational Schemes, Communicationinternal and events, Organizational structure design and Processeskeys to the Human Capital Management of the company for theoptimization of absenteeism and turnover, among other KPIs.In my period as Manager, it was generated within the IT area, theSoftware Development Management with more than 120 collaboratorsin Córdoba and Chaco (Design of the Selection process, Training,Salary Scale and Benefit Plan).I have managed and coordinated all the actions of the areasmentioned above and the general budgetary control of the management andreporting to the Management and the CEO. For a year and a half toolead the Trade Union Relations area until the same step to theLegal Management (Trade Unions and ATACC)• Head of Training and Development at Actionline / Allus GlobalBPO Center May 2008 - March 2009- Performing the managementComprehensive training area plus Development Management.Product and service training are carried out for the accounts, invarious topics of both operations and staff areas,both operational, managerial and directive levels. Crew: 70Persons• Head of Human Resources Development at Actionline / AllusGlobal BPO Center October 2005 - May 2008- Formedthe area and all the key processes of the same as designof the organizational structure, organization charts, descriptions ofposition, climate survey, performance evaluation, among others. Show less

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  Universidad Blas Pascal

  Oct 2019 - now

  Teacher of Organizational Psychology for Careers of Lic. In Safety and Hygiene, Lic. Institutional Communication, Lic. In Public Relations and Lic. Human Resources

  • University Professor Blas Pascal University

    Mar 2019 - now

  • Speaker y Formadora de Softs Skills (Posgrado, Grado y Softs Skills Academy) e Insersión Laboral

    Oct 2019 - Dec 2020
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  Universidad de Congreso

  Mar 2020 - Dec 2020

  Professor University of Congress

  Professor of Strategic Management of Human Resources in the Bachelor of Human Resources at the Congress University (Córdoba)

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  Instituto Conci Carpinella

  Dec 2020 - Dec 2021

  Human Resources Manager

  In charge of the management of both the Hard and Soft HR areas of the institution. I lead a team of 15 people and I am in charge of redesigning the organizational structure. Recruitment and hiring process for professionals, managers, and operational positions. I also design onboarding processes, initial and permanent training, and everything related to the liquidation of assets, fees besides personnel administration. In continuous learning and growth.

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  Crehana

  Dec 2021 - Jul 2023

  Profesor
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  Grupo Marma

  Mar 2022 - Jan 2023

  Responsable de RR. HH.
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  VON DER HEIDE

  Mar 2022 - Feb 2023

  Talent Research Partner
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  EMPRESA LAC

  Feb 2023 - now

  Jefe Capital Humano