
Michael Barros Da Silva
English Consultant and Teacher

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About me
Senior Key Account Manager | IoT | ICT | Telco | Digital Transformation
Education

Universidade de Lisboa - Instituto Superior de Ciências Sociais e Politicas
1994 - 1999Graduate Degree Business and Public Administration 14Activities and Societies: Member of the Superior Institute of Social and Political Sciences Student Association Graduated with a 14 point grade average

IPAM
2000 - 2001Post Graduate Degree Marketing 14Graduated with a 14 point grade average

Instituto Português de Administração e Marketing - Lisboa
2001 - 2002Post Graduate Marketing 14
Experience

CPL Consultores Profissionais Linguas
Jan 1997 - Jan 2001English Consultant and TeacherEnglish teacher for various public and private institutions

Presidência da Republica - Presidency of the Portuguese Republic
Jan 1999 - Jul 1999Financial Department InternshipMonitoring and managing the elaboration and execution of the presidential budget

McGraw-Hill
Mar 2000 - Jul 2000Editorial AssistantEditorial Assistant in the Professional Department (Science, Technology, Management, Marketing) of McGraw-Hill Portugal, Lda.

CPL Events
Jul 2000 - Jan 2001Event Marketing CoordinatorCompany Marketing CoordinatorEvent and Congress organizationEvent Promotion and SponsoringMarketing Coordinator and Organizer of the 16th ESRI European, Middle Eastern and African User Conference – Geographic Information Systems, with an estimated presence of 1200 delegates from all over the world. This Conference was held at the Lisbon Congress Centre (October 2001).Marketing Coordinator and Promotional Organizer of the 16th ESRI EMEA User Conference in Istanbul, Turkey during the 15th ESRI EMEA User Conference (from the 14th to the 21st of October 2000).Organizer and Coordinator of the Seminar – How to Strengthen Your Company Using Multilingual Communication (September 2000). Show less

Portugal Telecom
Jan 2001 - Oct 2015Corporate Sales Account ManagerDevelop and execute strategic and tactical plans to identify and develop current and future sales opportunities.Initiate opportunities and drive them through the sales process, seeing each deal to conclusion.Establish, build, and expand potential and existing client relationships at multiple levels within the account.Orchestrate or identify territory/client support team efforts to include (where and when appropriate) Service Delivery, Inside Sales Representatives, Customer Support Administrators, and Customer Service Representatives.Make product, service and Company Positioning Presentations to current and potential customers. Show less

Vodafone
Nov 2015 - May 2024Managing international large accounts across various industries at Vodafone Global Enterprise division which works with 1400 of the world’s largest companies, including 70% of the Fortune 500 and delivering services in 200 countries. Ensuring delivery of all financial sales targets including revenue above €2M/year. Leading opportunity Account Team including pre and post sales functions areas in countries where Vodafone is present to ensure good team alignment and smooth implementation and operation of products, services and solutions. Identification and nurturing of sales and increasing market share from integrated product, service, converged/unified communications / IoT / Cloud & Security and mobile solution offerings. Identifying and qualifying new opportunities and orchestrating deals with the broader account team (solution sales, pre-sales, etc.). Establishing appropriate relationships with customers and leveraging those relationships to win new business. Introducing innovations and concepts to key decision makers within the customer through relationship management at all hierarchy levels. Developing and implementing strategic account plans to achieve revenue growth targets, according to customer’s strategic and operational issues & opportunities. Show less Develop and execute strategic and tactical plans to identify and develop current and future sales opportunities.Initiate opportunities and drive them through the sales process, seeing each deal to conclusion.Establish, build, and expand potential and existing client relationships at multiple levels within the account.Orchestrate or identify territory/client support team efforts to include (where and when appropriate) Service Delivery, Inside Sales Representatives, Customer Support Administrators, and Customer Service Representatives.Make product, service and Company Positioning Presentations to current and potential clients. Show less
Senior Key Account Manager | IoT | IT | Telco | Digital Transformation
Jul 2022 - May 2024National Account Manager
Oct 2019 - Jul 2022Senior Corporate Sales Account Manager | Large Accounts | Enterprise Business Unit
Nov 2015 - Oct 2019
Licenses & Certifications

Vodafone Way of Selling Advanced Miller Heiman Certification
Miller HeimanDec 2020
Vodafone Way of Selling
VodafoneMar 2016
Customer Centricity
VodafoneSept 2017
Organisational Agility
VodafoneSept 2017
Digital Passport
VodafoneSept 2017
Unlocking Data
VodafoneSept 2017
Channels to Market
VodafoneSept 2017
Digital Culture
VodafoneSept 2017
Languages
- enEnglish
- poPortuguese
- spSpanish
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