Matthew Block, MBA

Experience

• 

  CVS Pharmacy

  Jan 1997 - Jan 2001

  Store Manager

  • Selected as district model store for pricing and merchandising implementation• Increased front store sales in every store assigned• Reduced shrink in every store assigned• Re-set seven under-performing stores and restored to profitability• Led merchandising implementation for two store openings

• 

  Hollywood Video

  Jan 2001 - Apr 2007

  •Managed 10 video rental outlets in the Cincinnati market, expanded after six months to include additional markets in Dayton and Columbus with an additional 13 outlets•Increased average same store sales 10% •Decreased average per store shrink 12% •Recruited externally, developed, and successfully promoted seven Store Directors •Developed and implemented the District Training plan across 10 stores•Developed and promoted seven existing Assistant Directors to Store Directors•Drove same store sales and average ticket in +10% increases for three consecutive years•Decreased same store shrink 10% over two years (2001 &2002)•Achieved top revenue growth in same store sales for two consecutive years (2002 & 2003)

  • District Sales Manager

    Jan 2004 - Apr 2007

  • Training Store Director

    Jan 2001 - Jan 2004
• 

  Express Scripts

  Apr 2007 - now

  •Led the Lean Operating system implementation for a department with 6 functional areas, 90 employees, and over 2 million pieces per year in volume•Served as Operations lead for multiple functions across multiple sites, both physical and virtual•Planned, led, and implemented multiple new process and platform roll outs•Planned, led, and implemented consolidation of operations from multiple locations to a single one.•Implemented integration of operations from multiple operating platforms.•Led multiple Kaizen and Continuous Improvement activities.•Led a team of 150+ indirect reports, with 5 Supervisor direct reports and 7 functional areas. Show less

  • Service Delivery Manager- Benefit Validation

    Sept 2018 - now

  • Senior Operations Supervisor

    Dec 2008 - Sept 2018

  • Operations Supervisor

    Apr 2007 - Dec 2008