Torey Brooks

Experience

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  Cardinal Health

  Nov 2002 - Apr 2005

  Regional Customer Service Manager (Pyxis Division)

  Provided leadership and direction for a field-based team comprised of System Specialists, Field Service Technicians and Application Engineers in delivering high quality product implementation and customer suppport services, Worked closely with the Sales and Contracts departments during the pre- and post-sales process to ensure a seamless and comprehensive handoff. Also responsible for developing business plans to achieve monthly, quarterly and annual revenue objectives based on completed implementations. Show less

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  Abbott Medical Optics

  Apr 2005 - Feb 2010

  Developed and implemented a global service business strategy for all equipment lines which included pricing, discount levels, warranty periods, Service Level Agreements for key customers and service marketing brochures and communications. This involved working in conjunction with the Corporate Finance group to develop models to estimate revenues, and the Sales and Marketing groups to provide education and messaging on the value of technical support services available to potential and current customers. Show less

  • Director - Service Business Development (Abbott Medical Optics)

    Apr 2007 - Feb 2010

  • Regional Customer Support Manager (Intralase Corporation)

    Apr 2005 - Apr 2007
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  PatientSafe Solutions

  Mar 2011 - Dec 2012

  Project Implementation Manager

  Developed and managed the project plan for implementation of the PatientSafe Solutions system across assigned hospital networks by working with hospital administration, nursing management and IT staff.

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  TAVHealth

  Jan 2013 - Oct 2014

  Director Of Operations
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  GoCheck Kids

  Oct 2014 - Jan 2018

  Director, Account Management
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  Profit Performance Group

  Jan 2018 - now

  Principal Consultant
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  Topcon Healthcare Solutions

  Sept 2019 - now

  Director, Customer Success