Torey Brooks

Torey Brooks

Regional Customer Service Manager (Pyxis Division)

Followers of Torey Brooks238 followers
location of Torey BrooksPhoenix, Arizona, United States

Connect with Torey Brooks to Send Message

Connect

Connect with Torey Brooks to Send Message

Connect
  • Timeline

  • About me

    Director, Customer Success at Topcon Healthcare Solutions

  • Education

    • University of St. Thomas

      -
      MBA Business Administration and Management, General
    • University of Mary

      -
      B.S. Accounting
  • Experience

    • Cardinal Health

      Nov 2002 - Apr 2005
      Regional Customer Service Manager (Pyxis Division)

      Provided leadership and direction for a field-based team comprised of System Specialists, Field Service Technicians and Application Engineers in delivering high quality product implementation and customer suppport services, Worked closely with the Sales and Contracts departments during the pre- and post-sales process to ensure a seamless and comprehensive handoff. Also responsible for developing business plans to achieve monthly, quarterly and annual revenue objectives based on completed implementations. Show less

    • Abbott Medical Optics

      Apr 2005 - Feb 2010

      Developed and implemented a global service business strategy for all equipment lines which included pricing, discount levels, warranty periods, Service Level Agreements for key customers and service marketing brochures and communications. This involved working in conjunction with the Corporate Finance group to develop models to estimate revenues, and the Sales and Marketing groups to provide education and messaging on the value of technical support services available to potential and current customers. Show less

      • Director - Service Business Development (Abbott Medical Optics)

        Apr 2007 - Feb 2010
      • Regional Customer Support Manager (Intralase Corporation)

        Apr 2005 - Apr 2007
    • PatientSafe Solutions

      Mar 2011 - Dec 2012
      Project Implementation Manager

      Developed and managed the project plan for implementation of the PatientSafe Solutions system across assigned hospital networks by working with hospital administration, nursing management and IT staff.

    • TAVHealth

      Jan 2013 - Oct 2014
      Director Of Operations
    • GoCheck Kids

      Oct 2014 - Jan 2018
      Director, Account Management
    • Profit Performance Group

      Jan 2018 - now
      Principal Consultant
    • Topcon Healthcare Solutions

      Sept 2019 - now
      Director, Customer Success
  • Licenses & Certifications

    • Certified Public Accountant (CPA)

      State of North Dakota
      Aug 1986