Talk to sales Try for Free
Nishant Singh

Nishant Singh

Service Implementation Specialist

Followers of Nishant Singh5000 followers
location of Nishant SinghIndia

Connect with Nishant Singh to Send Message

Connect

Connect with Nishant Singh to Send Message

Connect

  • Timeline

  • About me

    Solution Engineering | IT Workflows, Employee Workflows & Customer Workflows | AIOps | Pre sales | B2B SaaS

  • Education

    • Springfield Public School

      -
      High School Non-Med

    • Air Force School

      -

    • Chitkara University

      -
      Bachelor’s Degree Electronics and Communications Engineering

  • Experience

    • Orange Business Services

      Jul 2017 - Jul 2021
      Service Implementation Specialist

      - Delivering winning pitches for multi-million complex Infra Service opportunities, including ServiceNow and SolarWinds Orion products.- Owning end-to-end solution roadmap and campaign/bid management.- Managing opportunity from qualification to contract award, including value proposition/strategy development, solution development, and risk management.- Leveraging and managing partners and internal ecosystem during bid.- Inducing necessary bid procedures, governance, and processes.- Focusing on Prime Customer Business Unit – Manufacturing & Retail and Prime Customer Geography – APAC & EMEA Weniger anzeigen

    • IQVIA

      Jul 2021 - Apr 2022
      Proposal Developer

      - Successfully marketed and sold IQVIA's OCE Omnichannel, OCE Digital, and OCE Connect products to clients.- Developed effective strategies to promote IQVIA's products in the competitive market.- Conducted market research and analyzed customer feedback to refine IQVIA's product offerings.- Collaborated with cross-functional teams to ensure successful product launches and implementations.- Maintained strong relationships with clients and provided exceptional customer service.- Demonstrated a deep understanding of the healthcare industry and it's evolving trends to inform IQVIA's product development and sales strategies. Weniger anzeigen

    • Freshworks

      Jan 2022 - Jul 2023
      Senior Solution Engineer- Channel

      - Specialize in pre-sales, technical problem-solving, and building strong customer relationships.- Expertise in customer support, CRM, Mobile applications, ITSM/ITIL Methodologies, and cloud-based infrastructure.- Work closely with cross-functional teams to enhance Freshworks' product suites.- Help introduce Freshwork's product suite to prospective customers and partners.- Build strong relationships with customers for the overall growth of Freshworks.

    • ServiceNow

      Jul 2023 - now

      • Senior Solution Consultant

        Jan 2025 - now

      • Solution Consultant

        Jul 2023 - Feb 2025

  • Licenses & Certifications

    • ServiceNow Certified Implementation Specialist - Service Provider

      ServiceNow
      Dec 2024

    • ServiceNow Certified System Administrator

      ServiceNow
      Jan 2024

    • PMit- Advanced Product Management: Vision, Strategy & Metrics

      Udemy
      Nov 2021

    • Associate Product Manager Fellowship

      NextLeap
      Mar 2022
      View certificate certificate

    • PMit- Become a Product Manager

      Udemy
      Nov 2021

    • The Fundamentals of Digital Marketing

      Google
      Sept 2019
      View certificate certificate