Matthew Evanson

Experience

• 

  White Hen Pantry

  Jan 1999 - Jan 2007

  Cashier/Stock

  • Provided high level of customer service.• Trained new hires on store operations.• Interacted with food and beverage distributors on a daily basis.• Forecasted sales and stocked accordingly.• Assisted in maintaining an accurate store inventory.• Assisted in store resets and maintained both shelf and display integrity.

• 

  Idlewood Electric Supply

  Jun 2003 - Jan 2006

  Warehouse Associate/Forklift Operator

  • Picked and built light fixture and material orders for various contractors.• Assisted drivers on big deliveries including conduit, wire, and light fixtures.• Load/Unload trucks and bring large orders and products down from shelves via a forklift.• Checked in, took inventory, and put away deliveries and transfers from our other two branches.

• 

  Star 105.5 and Y103.9

  Jun 2007 - Sept 2013

  Promotions Assistant

  • Responsible for setting up and running successful live broadcasts and appearances.• Provided creativity and strategy to improve future events.• Interacted with listeners to promote and act as the face of our stations.• Trained interns on the duties and responsibilities of working in the promotions department.• Provided voice over work for commercials and other productions.

• 

  L & V Distributors, Inc.

  Nov 2007 - Sept 2010

  Sales Rep./Account Manager

  • In charge of selling various beverages such as Old Style, Pabst, Sierra Nevada, Bell's, Hacker Pschorr, St. Pauli Girl, etc both on and off premise on a daily basis within my territory.• Built and maintained strong relationships with accounts in order to drive sales and gain additional placements.• The main goal of each day was to achieve maximum distribution of all L & V products via displays, shelf placement, POS, pricing, etc.• Pre sold and merchandised day to day accounts, maintaining an accurate inventory and ordering product accordingly.• Set up and managed new product. Show less

• 

  The Coca-Cola Company

  Oct 2011 - Jun 2015

  Account Manager

  • Acting as a brand ambassador for one of the world's most recognized and cherished brands.• Was the top performing Account Manager in terms of growth on my route in 2012.• Taking on a champion role for one of our largest accounts, Seven Eleven, and helping our team win in this account.• Acting as a leader in assisting some of the tenured veterans with adopting/implementing new tools and software in the trade.• Successful in utilizing selling tools and customer relationships to transform my route from Pepsi to Coke preferred.• Acting as an owner within each outlet, writing reset forms for each cold vault to insure that we are dominant with our brands. Show less

• 

  Unisys

  Jun 2015 - Nov 2023

  • Manage the day to day operations of the desktop support team to service Baxter Healthcare.• Ensure contractual obligations and services to the account are met by the desktop support team.• Create and maintain/update all process and procedure documentation for Level 2 and 3 support.• Interview, onboard, and train new hires.• Host weekly meetings with onshore and offshore leadership and teams to review projects/objectives.• Maintain accurate reporting to track team performance and various IT projects. Show less • Provide IT support to all Baxter Healthcare remote users as well as on site at the Ask IT kiosk.• Responsible for end of lease refreshes and returning leased equipment back to Dell.• Troubleshoot software, hardware, printing, and networking problems on PC and mobile platforms.• Install and update software both locally and remotely to Baxter machines.• Maintain good ticket management by prioritizing severities and closing tickets within the SLA.• Replace hardware determined as damaged or defective on PC’s including laptops and desktops.• Ensure the most up to date and accurate information in Active Directory, specifically the Remote OU.• Work with office administrators to coordinate the building and distribution of PC’s to new hires.• Coordinate the return of termed user equipment back to Baxter Healthcare. Show less

  • Service Delivery Coordinator

    Aug 2019 - Nov 2023

  • Sr. Technical Analyst

    Jun 2015 - Aug 2019
• 

  Lake County

  Nov 2023 - now

  Information Systems Coordinator