Vijay Menon

Experience

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  APPOLLO SINDOORI CAPITAL INVESTMENT PVT LTD

  May 1998 - Apr 2001

  AS DEALER/DP ANALYSIST AND BACK OFFICE SR.EXECUTIVE

  Worked as a team member for dealing, DP team, Training & Implementation team, Risk & Compliance and Back office team.

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  APPOLLO SINDOORI CAPITAL INVESTMENT PVT LTD

  May 2003 - May 2004

  ASST. BRANCH CONTROLLER

  Joined as Dealer / DP / Back Office Processor & promoted as Asst. Branch Controller in Dec'03Was accountable for Online Trading Terminal Implementations & Training, managing dealing and DP Processing.

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  STANDARD CHARTERED SCOPE INTERNATIONAL

  May 2004 - May 2006

  SENIOR OFFICER - INVESTIGATION / CUSTOMER SERVICE

  Conducted research and investigation related to the enquiry / request.Was involved in correspondence, accounting, value adjustments, reconciliation, compensation, verification etc. for resolution of cases. Additionally responsible for Operation Functions like Payments, Cash Management. reconciliations, wire transfer, clearings, SWIFT, Clearing house etcPlayed a major part in revamping the training programme for new recruits and cut down the 30 days training to 10 days.Took initiatives to replace the old CBT slide with a power point CBT voice enabled new CBTAssisted KVB bank to create a tailor made SWIFT MT 103 for their remittance purpose.With the support of IT department in New York, put a stop to the unwanted automatic reports, thereby reducing the consumption of paper, which was discarded, (10,000 papers per month).Won award for in the cost save marathon.Recipient of awards for the out serve quiz and IDEAL quiz. Received various appreciation letters from:- Various banks for effective contribution towards the customer support service.- Chinese and Manilla delegates of SCB bank for the training programme conducted on the payment system, investigation system and clearing house functioning in SCB New York.Involved in BCP and Disaster recovery test conducted each quarter. Show less

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  Transworld ICT Solutions

  May 2006 - Dec 2006

  Deputy Manager- Banking

  Provide overall supervision / leadership to the staff of shared finance support team.Monitor and report shift and site/ shift performance.Review staffing and volume trends to ensure the optimal capacity plan is in place.Foster information sharing so that continuity of data exists within the site and across the business.Develop an environment of continuous focus on quantifiable productivity and quality.Constant and regular review of processes and performance with focus on improving departmental competency / performance rating.Regular reviews of procedures assuring new processes are documented.Identify business knowledge gaps and ensure everyone has ownership of deliverables.Constant and regular review for direct reports. Set expectations with direct reports, regarding positive motivation and leading through accountability. Develop and lead a team that is responsive to dynamic organizational and operational changes.Foster and champion High Performance Culture where people are empowered to make decisions that affect their work/environment.Involved in verifying and approving transactions, messages, accountings, reconciliation etc.Played an instrumental role in the automation of remittance processing charges & reducing 2 man hours for the same manual process earlier.Involved in the Telegraphic payments (inward and outward remittance, SWIFT, international clearing house. Payment and payments investigations and operations.Managing and coordinating the Risk and management team regarding account opening and credit rating, and anti-money laundering issues.Assisted in deleting duplicating entry from the system which was uploaded inadvertently from Netherlands team.Successfully implemented new automated process for tallying nostro reconciliation with the support of IT Team.Received appreciation letter from Netherlands team and as from the whole unit in Bangalore. Show less

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  ICICI Lombard

  Jan 2007 - Mar 2010

  Area Head Operations
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  Shiram Value Services [P] Ltd

  Apr 2010 - now

  Head Operations

  Banking payments operations,General Insurance - Operations, business consulting and software testing of General Insurance

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  Novac Technology Solutions

  Apr 2010 - now

  DVP Operations & Chief Product Owner Insurance