Sherice Ching

Sherice Ching

Customer Service

Followers of Sherice Ching299 followers
location of Sherice ChingSingapore

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  • Timeline

  • About me

    Corporate Banking Compliance - Advisory, Review and Reporting, Assistant Manager at OCBC Bank

  • Education

    • Jurong Junior College

      2012 - 2013
      General Certificate of Education Advanced Level H2 Mathematics, H2 Chemistry, H2 Biology, H1 Economics

      Activities and Societies: JJ Interact Club

    • Nanyang Technological University

      2014 - 2018
      Bachelor of Science (BSc) Mathematics and Statistics (Distinction)
  • Experience

    • Samsung Electronics

      Dec 2011 - Dec 2012
      Customer Service

      - understand the problem that consumers faced when using the product- try to think on the spot the root cause of the problem- approach technicians to assess the problem

    • Origins

      Apr 2014 - Jan 2017
      Part-time skincare promoter

      - skincare brand ambassador- interact with customers and answer their queries regarding the skincare product- bring them on a journey to introduce the goodness of the brand- attend training to build up skincare knowledge

    • Republic Polytechnic

      May 2017 - Jul 2017
      Data Analyst Intern

      - Preparation of teaching materials to prepare students for Australian Mathematics competition.- Coaches students.- Uses programming to analyse data, with the analysis results presented into a report and presented to tutors in RP.- Ad-hoc activites.

    • Self-Initiated

      Jul 2017 - Dec 2018
      Private Tutor

      - Monitors tutee's work.- Imparts Mathematical knowledge to tutee.

    • Netpoleon Solutions Pte Ltd

      May 2018 - Apr 2020
      Network Security Engineer

      - Installation, implementation and configuration of security solution.- Usage of programming knowledge to create plugins for logging into target devices automatically.- Testing of technical concepts in labs.- Preparation of UAT documents and Operations guides for end users.- Conduct Knowledge Transfer sessions for end users.- Update end users on Project Progress.- Conduct Internal Enablement.

    • OCBC Bank

      May 2020 - Mar 2021
      Transaction Surveillance Analyst

      - Investigate suspicious activity, including all forms of funds transfers.- Conduct research through opened/closed source databases.- Compile information and documents from a variety of sources.- Advise business units on AML suspicious activities.- Draft and document Suspicious Transaction Reports (STRs).- Conduct name screening duties.

    • UOB Kay Hian

      Mar 2021 - Jun 2021
      Unit Trust Operations Officer

      - Unit Trust Orders processing.- Unit Trust Transfers processing.- Requesting of funds from agent banks to place Unit Trust Orders.- Keying in of NAV for orders.- Creation of fund withdrawal files for Finance to make payment to clients.- Follow up with Finance on outstanding subscription payment.- Handle enquiries from fund houses and clients.

    • OCBC

      Jul 2021 - now
      • Corporate Banking Compliance, Advisory, Review and Reporting, Assistant Manager

        Jan 2024 - now
      • Corporate Banking Compliance - Customer Due Diligence, Assistant Manager

        Jul 2021 - Dec 2023
  • Licenses & Certifications

    • DAP (Conjur)

      CyberArk
      Sept 2019
    • CDE

      CyberArk
      Dec 2018
    • Sonatype Technical Training

      Sonatype
      Feb 2020
    • AIM

      CyberArk
      Apr 2019
    • CPM Plugin & PSM Connector Development Course

      CyberArk
      Nov 2018
  • Volunteer Experience

    • Volunteer work

      Issued by St. Joseph's Home Singapore on Mar 2011
      St. Joseph's Home SingaporeAssociated with Sherice Ching