Josie Schmidt

Experience

• 

  Auclairs Market

  Apr 2017 - Mar 2022

  -Managed and grew a social media following through promotions, marketing, and networking by 270%.-Produced, edited, and captioned all content for both @auclairs_market and @auclair_provisions.

  • Social Media Content Manager

    Jun 2020 - Mar 2022

  • Clerk

    Apr 2017 - Jan 2022
• 

  Somerset Berkley Softball League

  Jun 2019 - Aug 2019

  Umpire
• 

  Nashua Silver Knights

  May 2021 - Aug 2021

  Stadium Operations

  -Spearheaded 8-12 on-field activities per game and assisted in directing pre-game ceremonies. -Created memorable experiences for family-friendly audiences of 500-800 guests.-Networked with partners to activate sponsorship, and completed 30 proof of performance reports.

• 

  University of New Haven

  Aug 2021 - May 2022

  -Developed event proposals, arranged budgets, and articulated a creative vision for University of New Haven's students.-Managed the on-site execution and operation of campus events while leading volunteer groups. -Organized team travel plans, meals, and itineraries, utilizing Google Sheets to facilitate communication with the team and coaching staff.

  • Director of Spirit and Traditions, SCOPE

    Aug 2020 - May 2022

  • Director of Volleyball Operations

    Aug 2021 - Mar 2022
• 

  Yale University

  Sept 2021 - Sept 2022

  Club Sport/Intramural Event Manager

  -Led a team of 20-30 referees and supervisors in successfully executing 15 intramural events per night.-Performed departmental audits and research to advance the structure and operation of Yale Campus Recreation.-Decreased employee turnover and spearheaded improvements to the program relating to diversity, equity, and inclusion.-Conducted over 15 interviews, single-handedly chairing the recruiting and hiring process of event managers and supervisors.

• 

  TeamOps, LLC

  Dec 2021 - May 2023

  Event Day Staff

  -Ensured safety and security of Gillette Stadium during large-scale events with 55,000 guests.-Enhanced fan experience through positive interaction, excellent customer service, and quick problem resolution.-Liaison between guests and emergency services for medical and public safety urgencies.

• 

  X Games

  Jan 2022 - Jan 2022

  Guest Services

  -Greeted guests with a welcoming and positive attitude while assisting with event promotions and venue security.-Executed creative strategies to enhance guests’ experience while securing sensitive areas and monitoring crowds of 35.7k.-Accepted the Impact Award for my exceptional customer service and dedication to teamwork.

• 

  CBS Sports

  Jun 2022 - Jul 2022

  Parabolic Microphone Operator

  -Captured sound and dialogue for live broadcast at Travelers Golf Championship.-Effectively communicated via radio with production sound mixers to record optimal content.-Successfully learned and applied audio technique and movement in under one hour.

• 

  Oak View Group

  Sept 2022 - May 2023

  -Streamlined supervision and delegation of 70 event staff members across ticketing, security, and ushering.-Facilitated cohesion amongst the client, EMS, fire safety personnel, event staff, Local Union, police, and contracted security.-Directed hiring, onboarding, payroll, and termination processes while maintaining proper inventory of event day equipment.-Conducted event day walk-throughs while prioritizing risk management and guest experience in a 10,500-seat venue.-Communicated positive working relationships among Operations, Box Office, Security, Finance, Maintenance and Events.-Managed 50 games across Men's Basketball, Women's Basketball and Men's Ice Hockey, in addition to a basketball tournament and 5+ concerts/shows. Show less

  • Event Manager

    Nov 2022 - May 2023

  • Marketing Associate

    Sept 2022 - May 2023
• 

  Nashua Silver Knights

  May 2023 - Feb 2024

  Director of Sales and Operations

  -Identify prospective partners and develop compelling proposals and presentations to drive revenue growth.-Negotiate contract terms and institute agreements for activation packages with new and existing partners.-Communicate and collaborate with internal teams to ensure successful fulfillment of partnership activation agreements.-Manage client relationships and serve as the primary sales, service, and activation contact.-Pioneer social media and newsletter marketing initiatives, overseeing social and fan engagement strategies team.-Handle membership experience, renewals, and upsells for 130 season ticket members and 30 group outings.-Foster positive relationships with season ticket members while maintaining 1000+ records of accounts in ticketing database.-Plan and execute in-game touchpoints, events, and promotions to build memorable experiences. Show less

• 

  Nashua Sport Management Summit

  Sept 2023 - now

  Founder
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  PWHL

  Jan 2024 - now

  Manager, Partnership Services