Karen Lando

Experience

• 

  Acorn Press Inc./The Standard Group

  Feb 2000 - Jul 2007

  Accounts Receivable/Payroll Specialist

  Processed all manual invoices and billings per job. Made weekly and monthly journal entries. Processed A/R month end close. Reconciled G/L accounts. Ran customer credit cards, processed daily deposit and posted payments to customers accounts. Collections and worked through customer disputes or skipped invoices. Processed weekly payroll through Total Payroll and previously through ADP for 75-150 employees.

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  Cooper Booth Wholesale Co., LP

  Aug 2007 - May 2014

  Accounts Receivable Specialist

  Collections on Past Due Account, Sending out 10-day Collection Letters, forwarding uncollectible accounts to the attorney, working closely with the assigned attorney in or to get balances collected as quickly as possible, handling customer calls and working through payment disputes, work with sales force on payment collections, posting payments, ordering some special office supplies.

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  Dormakaba USA Inc.

  Jun 2014 - Aug 2018

  Credit and Collections Analyst II

  Support all credit and collections functions at Dormakaba for our hardware side of the business door hardware, crane revolving doors, automatic sliders and glass components. Review credit information for both prospective and existing accounts. Review existing accounts for credit limit reviews. Set up/Create new accounts in the system once reviewed and approved for credit. Maintain customer files and sales tax exemption forms. Generate reports for management to review and work with collection agencies. Releasing customer orders that go on credit hold. Resolving customer disputes. Complete all credit inquiries. Execute customer refund requests. Complete Lien Waivers as requested. Forward accounts to collection agency if needed. Completed Monthly Accounts Receivable Close for Hardware, Glass and Automatic Door portion. Show less

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  C.H. Briggs®

  Aug 2018 - Dec 2020

  Team Lead for Credit Department 4 Full Time employees. Handle all aspects of Credit and Collections for my specific territory and over see our total aging. Release customer order credit holds. Review new accounts for Lines of Credit, and assess existing accounts when needed. Send final demand letters for delinquent accounts. Collect on NSF checks. Forward accounts as needed to collections if warranted. File preliminary liens or liens against a job when necessary. Work closely with the credit team, customer care and sales reps. Process all needed lien waivers and AIA Billings as needed. Run Experian reports and review. Also currently learning Epicor/P21 for our new ERP System as our go life date closes in. Recently upgraded to Office 365. Execute daily and weekly metrics for the Credit/Finance Department. Show less

  • Credit Collections Supervisor

    Oct 2020 - Dec 2020

  • Senior Credit Analyst/Credit Team Lead

    Aug 2018 - Oct 2020
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  Irex Services LLC

  Dec 2020 - now

  • Credit Manager

    Jan 2023 - now

  • Credit Supervisor

    Dec 2020 - Jan 2023