Hugh Telke

Experience

• 

  Aquatic Management Group

  May 2020 - Sept 2020

  Lifeguard

  - Responsible for maintaining operations of the pool including chemicals, cleanliness, safety, overseeing guests- Supervised and ensured the safety of patrons in the pool and on the pool deck- Collaborated with coworkers to enforce rules of the pool and resolve problems/concerns of patrons

• 

  Swim Club Management Group, Inc.

  May 2021 - Sept 2022

  Assistant Facility Director

  - Oversaw pool operations ensuring safety protocols, optimal chemical balance, and cleanliness; successfully maintained a high standard of hygiene and safety for a facility serving over 200 patrons daily- Led a team of 12 lifeguards, coordinating schedules and tasks to maintain smooth operations and guest safety- Partnered with management to resolve operational issues and address customer complaintsLifeguard May 2020 - Sept 2020- Ensured patron safety by actively supervising pool and pool deck, responding to emergencies, and providing first aid when necessary, contributing to a zero-incident record Show less

• 

  SAS

  Jun 2022 - now

  DevOps Intern

  - Developed a self-serve reporting tool utilizing API calls and SQL queries to generate reports with customizable inputs and outputs, empowering users to access product and order data; reduced data retrieval time from hours to minutes- Converted and enhanced manual scripts, integrating them into the reporting tool with customizable features, streamlining reporting processes, and enabling scalable reporting by constructing 38 templates and allowing for future expansion- Established an automated patch and release reporting system using Python, integrating it into existing processes to update with each product patch and monthly cadence release, providing unique information that numerous teams use- Built a comprehensive knowledge base for the division, consolidating technical documentation, training materials, and error handling procedures into one searchable location, improving access and time spent searching for documentation Show less