Lizal Solomons

Experience

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  Hotel Le Vendome

  Jan 2000 - Jun 2004

  Sales Coordinator / Personal Assistant

  Duties• Create profiles, update profiles with clients information – Goldmine (Customer Relation Package)• Arrange appointments for the Sales Executive and follow up call – managing their diaries • Complete requests through Goldmine• Data Capturing• Drawing up of contracts, printing and issuing all relevant documentation.• Send individual rate amendments to all clients• Ensuring all departments are aware of companies with special rates• Responding to al website enquiries• Draft mail for Sales and Marketing Manager• General Secretarial duties – arranging all their travel arrangements and personal appointments • Doing weekly reports with the Sales Executives on all their feedbacks• Forecasting appointments for the week ahead• Assisting the Marketing Co-Ordinator Show less

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  The Spirit of Africa (Travel & Tourism)

  Jul 2004 - Dec 2004

  Logistics & Operations Assistant

  Duties• Following all steps in the logistics and operational office• Requesting, confirming, changing and updating all reservations with al relevant hotel, coaches, guides, restaurants and guests programme• Confirming all bookings prior to groups arrival and ensuring all service providers have an updated group itinerary • Data capturing and updating contact details of service providers• Compilation and presentation of welcome packs • Opening and maintaining efficient filling system• To ensure all travel arrangements are made for the groups• Traveling with all groups in and out of the country Show less

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  Sales Co-Ordinator, Assistant to Special Events Manager

  Dec 2004 - Jan 2012

  Sun International

  Duties • Completing the time and attendance for all staff within my department• To proof read EOC (Executive Operations Committee) pack and this has to be completed by the PR Administrator every Friday & Monday.• Update Newsflash for the benefit of E&I Department, Head office and Sun City Public Relations• Maintain constant relationships with all our VIP guests• Attend pre-cons and planning meetings with conference organizers• Manage training schedule with the training department for all PRO in the office including office AdministratorSPECIAL EVENTS: - Assisting the Special Events Manager Volkswagen Vivo Launch • Assisting with all VIP check-in’s at The Palace• Highlight the clients as VIP to all Resort Management and notify with Hotel Management off all early VIP arrivals• Pre conference meetings with clients and operators• Book dinner venues for all VIP• Check all hospitality riders for the artistsThe Coca Cola Company – FIFA WORLD CUP 2010 600 – 700 peopleLiaising directly and closely with Meetings Planned Here (Special Events Company for The Coca Cola Company) Duties• Pre conference meeting with clients and operators• Assisting with all VIP check-in’s at The Palace• Receive all rooming list in the morning and updating early and late arrivals with our Reservation Department• Liaising with all hotel operatars and transport division for any changes to flights• Advancing all venues before the group arrives• Arranging private wine tasting for all VIP’s• To monitor all the preparation for the functionsNedbank Golf Challenge – VIP Accreditation Liaison OfficerDuties• Facilitating all VIP clients/guests tickets and VIP passes• Booking restaurant reservations for the Players immediate family and friends• Ensuring all room drops for players and VIP guests gets delivered personally• Liaising with all VIP guests for any personal information or requests required Show less

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  One & Only

  Mar 2012 - Feb 2018

  Duties• Meets with client to ensure that all aspects of the event or groups are discussed to ensurethat the operational teams are fully aware of the clients requirements and expectations.• Manages client to ensure that the client is aware of time lines with regards to menudecisions, deposit schedules, room attrition dates etc.• Drafting of the Group Resume and or Function Sheets showing every aspect of the bookingfrom arrival to departure.• Conducts pre con meetings before group arrival ensuring all required department HOD's arepresent and that they are aware of their department's individual responsibilities.• Ensuring that your client receives a pro forma invoice and that deposit payments are paidon due dates.• Ensures that room pickup for groups are as per contract requirements and that GroupAgreement Attrition Review dates are kept with the clients.• Meeting greeting client for Groups and Events and introducing them to BanquetingManager and relevant departments.• Checking with client through the group stay/event to ensure that they are happy with thehotels delivery of their requirements.• Finalizing of all accounts relating to groups and events and all functions and ensuring thatdaily billing is completed for larger groups and event.• Responds to email and telephonic enquiries within 24 hours ensuring that the clientreceives a tailored proposal to suit their needs which includes value adds and indications ofgroup and event discounts.proposed and activity follow ups for future dates.• Conducts showrounds for events and groups ensuring all departments and management areaware of VIP showrounds for large groups and that arrangements are made to 'wow' theclients.• Negotiates the contractual terms and ensures that all written communicating is presentedprofessionally with no errors and attention to branding details such as font etc. Show less Key Duties and Responsibilities  Answering telephones  Process VISA applications Book hotel accommodation, flights and rental vehicles Arrange events for clients Manage diaries for 2 International Sales Managers and 1 Executive Manager Assist Executive Manager with personal requirements Setting up local and international appointments prior to travel Arrange local and international shipping Compile full itinerary for all national and international travels Arrange catering events for hosted clients in USA Ensure that all alerts and traces of VIP clients arriving are captured in Opera Take minutes for office meeting Order office supplies – deal directly with the suppliers Trade Shows & International Travel – Register for applicable Sales Manager, ensure that payment is made to supplier, if there is an Exhibitor profile website update the details accordingly, check with Lisa regarding booking of flights and accommodation. Compile detailed itinerary, including Stats of TO/DMC meetings scheduled. Virtuoso Travel Week – Project- Compiling invoices for all other properties participating- Arrange lunches for events taking place- Gift purchasing for main event and coordination of international shipping- Ensure payment for the chosen charity Fam Trips & Site Inspections- Scheduling Site inspections- Managing of the Sales Outlook Calendar and ensuring all activities are logged.- Ensuring all gifting and collateral is appropriately prepared.- Ensure that VIP arrivals / Site inspection stays are noted in the applicable Sales Manager’s diary.- Ensuring all collateral and gifting is prepared. STO Rates: Sending Rate Application, compiling & sending Wholesale Contracts Completing Comp forms for all complimentary stays and getting the required signatures Prize letters – completing all Prize letters and Maintenance of log of all letters.  Compile Barter Agreement and Special Offer sheets Show less

  • Group & Events Coordinator

    Mar 2012 - Feb 2018

  • Sales and Marketing Coordinator

    Mar 2012 - Feb 2018
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  WCB Property Development

  Jul 2022 - now

  • Office Manager

    Oct 2023 - now

  • Procurement Specialist

    Jul 2022 - Sept 2023