Emma Gibbons

Experience

• 

  DanceEast

  May 2009 - Sept 2010

  Learning & Professional Development Manager
• 

  Various

  Sept 2010 - Jun 2017

  Arts Project Manager
• 

  Royal Shakespeare Company

  Apr 2018 - Mar 2024

  • Placemaking Projects Manager

    May 2022 - Mar 2024

  • Engagement Officer

    Sept 2019 - May 2022

  • Education Coordinator

    Feb 2018 - Nov 2019

  • Project Manager

    Apr 2018 - Sept 2019
• 

  You. Smart. Thing.

  Apr 2024 - now

  You. Smart. Thing is the leading travel management platform for destinations, venues, and live events. Our map-based travel assistant enhances visitor experience & increases revenues whilst reducing the disproportionate carbon footprint created by travel.As Head of Client Development, I support our existing clients to increase the engagement of their visitors with their Travel Assistant, and to meet their organisational objectives including net zero targets, improved visitor experience, increased revenue and operational solutions. I lead our Regional Smart Travel Partnership strategy, enabling clients to work together to optimise the opportunities of the travel assistants through their local authorities, DMO’s and via innovation project funding. You. Smart. Thing is Personalised, Accessible & Sustainable with nothing to download or install. Our Travel Assistant enables venues and events to optimise data capture, people flow, dwell time & revenue generation. The ‘You. Smart. Thing.’ travel assistant can be tailored to enable organisations to offer content-enhanced wayfinding and curated low-carbon door-to-door travel plans that nudge visitors towards net-zero travel. Easily embedded within web, mobile, ticket booking and customer relationship management systems, ‘You. Smart. Thing.’ adds an additional personalisation layer, allowing destination operators to capture and maintain the visitor relationship. Show less

  • Head of Client Development

    Oct 2024 - now

  • Strategic Partnerships Manager

    Apr 2024 - Oct 2024