Aroshana Gurusinghe

Experience

• 

  Sampath Bank

  May 2008 - Jul 2024

  1. To build and manage SME and Micro SME clients base so as to ensure optimum customer acquisition, loan and deposit growth, retention and income generation. 2. Catering superior service to existing SME portfolio and grow through them by cross sellingEnhance fee base income of the region by cross selling digital product.3. Introduce latest Banking technologies to SME client to enhance the productivity and revenue while reducing cost.4. Convert manual operation to digital platforms5. Analysing internal and external clients financial statements to identify the area to focus and to develop required credit packages by analysing past trends of the business5. Coordinate Branches to enhance SME loan, deposit and cross selling portfolios.6. Support Branches to mitigate lapses in order to improve audit ratings.7. Conduct surveys and data analysis to identify real need of the sector.8. Prepartion presentations for corporate level.9. Maintaining healthy loan protfolio while nurturing to sick businesses Show less 1. Worked as an assistant to Regional Manager where to monitor the progress of the region.2. Directing the branches of the region to achieve set targets in year end to fulfill the KPIs.3. Engaged in preparing goal settings, mid year reviews, and year end appraisals of the Branch Managers, Assistant Managers and Subordinates.4. Preparing presentations to corporate management.5. Branch Visits and Branch level training programms6. Orgaizing online, onsite meetings, trainings and logsitic supply for the events.7. Coorditaing leave management of Branch staff members while allocating relief staff members.8. Daily monitoring of facility disbursements, security documentation, expired insurance, valuation and Bank guarantees in order to reduce lapses and imparement provisions.9. Branch visits and Support branches to mitigate audit lapses10. Preparing and structuring credit facilities as required by the clients. Show less 1. Perform a supervisory role of cash officer while handing two tellers and ATM machine, 02 KIOSKs and Cheque Deposit machine.2. Inspiring team to achieve set targets and championships where has been continous success by recognizing as abest branch with Island rankings. (Cross selling, Leasing championship, Pawning and cost saving)3. Verification of accounts opening fuctions according to the KYC and CDD compliance requirement4. Derive clients to digital platforms while cross selling digital products.6. Organizing markering campaigns, Branch level trainings and participation of head office training.7. Evaluating and disbursing credit facilities.8. Cash margin loans and Letter of Guarantee maintanance9. Responsibility of safe lockers and ensure to reduce audit lapses. Show less 1. Team player to groom the juniors to achieve the corporate and individual goals.2. Team management, conflict handing, grievance handing, worked under pressure and leave management of subordinates3. Customer relationship to canvass deposits, CASA, advances4. Monitor the progress and worked to achieve year end Deposits, Advances, cross selling, other income and PAT of the branch.5. Ensure to maintain branch operation with minimum lapses while reducing audit comments.6. Orgaizing and conducting Branch staff meetings and Branch leel trainings7. Coorporate with Branch manager to achieve set long term and short term goals.8. Maintain Branch appearance with favorable manner to aquire clients form competitors9. COmpetitor analysis and internal analysis through SWOT in order to identify the opportunities and weaknesses. Show less 1. Attached as a credit officer of the Branch to service muslim community in major sectors of agriculture, whole sale and retail, recycle energy projects.2. Analysis of financials and book records in order to structure financial solutions through available products.3. Cooperate with central bank and lending division to disburse through interest subsidiary loan schemes.4. Structured, Bullet payment and normal leasing facilities have been structured considering the seasonal income.5. Stock mortgage and pledge facilities structuring.6. Cross selling through micro and SME financing Show less 1. Performed teller counter where gained experience in deposits, withdrawals, currency notes, forged notes, coins, cash orders and excess cash transportation.2. Replenshment of ATM and KIOSK machines and reconciliation process by cordinating central cash departments.3. Scruitinizing inward and outward cheques and scanning before cut off time.4. Identifying Gold articles and assessing and advancing5. Identifying dud articles and procedure to handle cases of dud gold articles.6. Knowledged in handing deased customers accounts and buddhist monks accouts7. Adherence to KYC, CDD and TDD requirement corditaing with compliance officers Show less 1. Catering superior customer service while engaged as a front liner2. Opening varieties of accounts such as individual, joint and business accouts consists with savings, current, fixe deposits, money market accounts, CDs, proprietorship, partnership and limited liability accounts, foreign currency PFCA, IIA, BFCA and SFIDA accounts.3. Issuing debit cards, SMS banking services, online idividual and corporate banking sevices, wallet and IPGs through utilizing cross selling opportunities.4. Engaged in personal development plan by engaging business english courses, competency development programs.5. Issuing Balance confirmations (Visa, accounting purposes), statements, cheque books6. Foreign currency, Travellers cheques, FOC, LOC encashment and clearance.7. Furnising innoative ideas to enhance the productivity Show less

  • Relationship Manager (SME)

    Jan 2024 - Jul 2024

  • Executive I

    Oct 2023 - Jan 2024

  • Junior Executive II (Officer)

    Jan 2020 - Oct 2023

  • Assistant Branch Manager

    Jun 2017 - Jan 2020

  • Junior Executive II

    Mar 2015 - Jun 2017

  • Junior Executive I

    May 2010 - Mar 2015

  • Trainee Junior Executive I

    May 2008 - May 2010